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Very helpful. Answered all questions fast. super easy! lots of options. Interested. Looking for mix and match bundler.
Thank you for your feedback! We're glad to hear that our support team was able to help you quickly and that you found our app easy to use with lots of options.
We're always looking to add new features to our app to better serve our users, and we appreciate your interest in a mix and match bundler. We'll certainly consider this for future updates.
If you have any further questions or feedback, please don't hesitate to reach out to us.
Best regards,
KaktusApp team
Vitalii was super helpful with getting the bundle exactly how I want it! Great app and even better customer service!
Thank you for your review!
We're glad to hear that Vitalii was able to provide you with great customer service and help you customize your bundle to your liking.
If you have any other questions or concerns, please don't hesitate to reach out to us.
Best regards,
KaktusApp team.
Recently installed this app, it has a lot of great features to modernise our store and help with stock control. Vitalii provided great support via the live chat. Definitely recommend and will be exploring more of their features.
Thank you for sharing your positive experience with KaktusApp!
We're glad to hear that our app has been helpful in modernizing your store and assisting with stock control. Our support team is always available to help with any questions or concerns, so feel free to reach out to us anytime.
We appreciate your recommendation and look forward to seeing how you continue to use our app in the future!
Best regards,
KaktusApp team.
Amazing app and customer service. So much potential here and cost effective as well! Save money and time!
Thank you for your positive review of our app!
We are thrilled to hear that you found our app to be amazing. We're glad to know that you found our customer service helpful as well.
Thank you for taking the time to share your feedback and we hope our app continues to meet your expectations.
Best regards,
KaktusApp team.
Works very well and will multiply your AOV easily! Definitely use this app to create great bundles!
Thank you for your positive feedback!
We're glad to hear that our app has helped you increase your Average Order Value by creating bundles. We designed our app to help merchants like you grow their business by creating attractive offers for customers.
If you have any further feedback or questions, please don't hesitate to reach out to us.
Best regards,
KaktusApp team
Great customer service. They will help walk you through setting everything up. They are also very quick to respond. So far loving the app. It's extremely powerful with a lot of great options!
Tried the app and it basically does what I want. However, it has bugs such as being unable to handle discounts below 1%, which may occur due to setting a fixed price on a bundle. What kicked it down to two stars is that the entire application is down and apparently support doesn't work on weekends.
Hello Cristopher,
First of all thank you for giving a try to our app. We didn't replied to this review as we was trying to reach you and communicate directly. Unfortunately after first try there wasn't any replies from your end.
Let me go over once again by each point:
1. Setup Discounts below 1% is not possible, not because of our app but because Shopify itself doesn't allow this.
Here are few screenshots where we double confirmed with Shopify Officials
https://prnt.sc/xz7AoWxhHzXK
https://prnt.sc/sXQTuFZC-prr
https://prnt.sc/g3MH449c1RxV
2. App was dawn in the weekends: Unfortunately, we didn't choose the right Hosting Partner, and while they (Hosting Provider) has an outage, we weren't informed. But immediately we discovered (that was around 1-1.5 hours after your email) we fixed the issue by moving to another more reliable Hosting provider.
Also, I can promise that this will never happen again, as we change the full infrastructure.
3. Support On Weekends:
We decided to Cover From 3AM - 5PM (14 hours) from Monday to Friday, with a real time Chat Support, this way we can cover for all our European and US customers. We are thinking of extending Support over the weekends, but we are not yet there.
I hope you can read all these, reinstall the app and give it another try. Trust us, this is an awesome and lovely app.
Best Regards,
Kaktus Team.
Awesome support to help get things going and working on our site. The app has been the best product builder we've found and we looked a lot.
Thank you for taking the time to share your positive experience with KaktusApp! We're thrilled to hear that our support team was able to help you get everything up and running smoothly on your site.
Our team works hard to create a user-friendly platform that can help businesses like yours streamline their product-building process.
Thank you for choosing KaktusApp and for your kind words!
Best regards,
KaktusApp team.
We've been looking for the right bundle app for weeks without success. The flexibility that this app offers for creating bundles and offers is out of this world. Customization for days! Also unparalleled support. They went out of their way to make sure the app behaved the way we needed it to for our bundles. We are looking forward to playing with this app more but even for now its spectacular. No reservations in recommending it!
Thank you for taking the time to share your positive experience with our bundle app. We are thrilled to hear that you have found the flexibility it offers for creating bundles and that you appreciate the extensive customization options available.
At our company, we pride ourselves on providing unparalleled support, and we are thrilled to hear that you have experienced this firsthand.
Thank you for recommending our app, and please don't hesitate to contact us if you need any further assistance or have any questions. We are always here to help.
Best regards,
KaktusApp team.
Great app. very easy and simple to use and works good in the store. Very fast and helpful support. Highly recommend!
Thank you for taking the time to leave such a positive review about our app. We are thrilled to hear that you found it easy and simple to use, and that it is working well in your store.
We are also delighted to hear that our support team provided you with fast and helpful assistance. Our team strives to provide the best customer service possible, and it is always rewarding to receive such positive feedback.
Thank you for recommending our app, and please do not hesitate to contact us if you need any further assistance. We are always here to help.
Best regards,
KaktusApp team.