Reviews (343)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its easy setup and user-friendly interface, suitable for all skill levels. The customer support is highlighted for its quick and effective responses. The free version is well-liked for its comprehensive features and support. It enhances the shopping experience by simplifying the checkout process and facilitating upselling through easy cart access. Customization options are also appreciated, allowing merchants to adjust the app’s look and functionality to fit their store's needs. The app is recognized for its reliable performance, improving site usability and customer experience.
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I wish I can give a -ve star rating for this app. It worked really well for a few months, and then things broke, I mean came to a grinding halt. I am unable to login to their app and make any changes. Customer service exists but barely, and their ETA for fixing a production issue is 72 hours. I don't know how anyone can run an ecommerce store with this type of app and support when you are simply unable to make dynamic changes and see it take effect.
j'ai desinstaller l'application par erreur et maintenant je peut plus la réinstaller
Horrific customer service. only available between specific hours and seldom are they monitoring it in these hours..
If you wonder why it's a free app, read the policy well. This could be why.
Broad collection of personal data: The policy states Kaktus may collect a wide range of personal information including name, addresses, phone numbers, payment info, IP addresses, geolocation data, and device identifiers when you use their services and apps.
Sharing data with third parties:
While it says Kaktus doesn't provide personal data to third parties for marketing purposes, it does share personal data with "unaffiliated companies" and "trusted third party service providers" that help operate their services.
This app has lost me sales. I had numerous customers contact me to say they couldn't add to cart. When I disabled the app suddenly they could purchase again.
Thank you for your wonderful feedback and for awarding us with 5 stars! We're delighted to hear that Liubava from our support team was able to assist you promptly.
We greatly appreciate your kind words about our app. It's fantastic to know that you find it brilliant and it has fulfilled your needs.
If you have any further questions or need any assistance, please don't hesitate to reach out.
Best regards,
KaktusApp team.