Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and reliable 24/7 customer support. It's favored for its free plan and customizable features, including a side cart Discount Code that boosts conversions. The professional design and problem-solving capabilities for pop-up drawer issues are also praised. Its free upsell feature is considered superior, optimizing the shopping experience and potentially reducing cart abandonment.

March 30, 2024

If you wonder why it's a free app, read the policy well. This could be why.

Broad collection of personal data: The policy states Kaktus may collect a wide range of personal information including name, addresses, phone numbers, payment info, IP addresses, geolocation data, and device identifiers when you use their services and apps.

Sharing data with third parties:
While it says Kaktus doesn't provide personal data to third parties for marketing purposes, it does share personal data with "unaffiliated companies" and "trusted third party service providers" that help operate their services.

Ocemida Water
About 3 hours using the app
May 13, 2024

Horrific customer service. only available between specific hours and seldom are they monitoring it in these hours..

Edited May 9, 2024

This app has lost me sales. I had numerous customers contact me to say they couldn't add to cart. When I disabled the app suddenly they could purchase again.

Jasmine and Jade Interiors
United Kingdom
About 1 year using the app
Kaktus replied July 13, 2023

Thank you for your wonderful feedback and for awarding us with 5 stars! We're delighted to hear that Liubava from our support team was able to assist you promptly.

We greatly appreciate your kind words about our app. It's fantastic to know that you find it brilliant and it has fulfilled your needs.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.