Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

October 4, 2024

Emily provided the best support, now the app is up and running perfectly.

HALF STUDIOS
Spain
About 1 year using the app
September 16, 2024

Very easy to operate and customer service with fast and efficient response

CANAPES USA
United States
12 months using the app
June 27, 2024

Absolutely the best pre-order app. Customer support is ALWAYS there to help out. Set-up was 5 minutes and CS was there to support for human error immediately. Too easy.

Mirror Skin
United States
24 days using the app
July 23, 2024

great customer service

Thompson Cooper LTD
United Kingdom
11 months using the app
July 10, 2024

very good design, they help me a lot, thanks for the help

NR-7 E-Bike Store
United States
20 days using the app
May 23, 2024

great app, a little bit to learn, but after about 20 minutes you will be a pro, this has helped our presale conversion rate highly recommended!!!

Chris's House
Canada
About 1 year using the app
June 12, 2024

Impressive performance and outstanding support. We've thrown some pretty complex requests at them and they handle everything like a pro. Any problems are solved swiftly. Excellent support overall

NOA | AON
United States
7 months using the app
October 19, 2024

Super Support von Tom, alles cool. Klappt einwandfrei!

MINOH Shop
Germany
About 1 hour using the app
May 17, 2024

This has been my favorite app for over a year now for all of our pre-orders.

The team is phenomenal every single time.

Everything JUST WORKS. Whenever we had any issues, it is SOLVED. Handled some complex requests like butter.

The WHOLE team is phenomenal, but Anne has been taking care of us and couldn't be more grateful to her :)! Do not hestitate. The BEST.

Your Protocol
United States
7 months using the app
Edited April 1, 2024

(Update)
After emailing shopify and Dan from the app development team, they found a bug with the billing issue and I was refunded fully few days later. Dan is kind enough to offer me free use of their app going forward, so overall every thing is settled, hence revising my rating for the app.

(Previous review)
Sudden very high charges. despite getting less than 5 no pre orders. I have orders that sync from shopee, lazada and own online orders together at shopify. But there was a SGD 68 charge, this is ridiculous.

Happi Bebe
Singapore
6 months using the app