Reviews (385)

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and user-friendly interface, ideal for managing pre-orders effectively. The responsive support team is quick to resolve issues, often through chat. It allows businesses to sell products even when out of stock and offers customization options to align with store themes. The free version is particularly beneficial for small businesses, with many reporting a positive impact on sales.

Edited July 30, 2025

When it works it is good. The team have addressed our concerns and now we feel it works well. Thank you Kaktus.

Chocolate On Purpose
Australia
Almost 2 years using the app
Kaktus replied July 1, 2025

Thank you for your feedback! We’re glad to hear the app works well when it’s running smoothly. If you ever encounter any issues or need help making it more consistent, please reach out our support. We’d be happy to assist and ensure you get the best experience possible.

October 28, 2024

Solves lots of problems but isn't as seamless as we'd hoped for our situation.

Startup Candy Co.
United States
About 1 year using the app
Kaktus replied December 10, 2025

We appreciate you taking the time to leave a review.

Best regards,
Kaktus Team.

January 29, 2024

I love the app. Easy to use and once you get the hang of it, no bugs.

Teddy Blaze
United States
8 months using the app
Kaktus replied December 10, 2025

Thank you for the positive review! We're thrilled to know the app has been helpful to your store.

Best regards,
Kaktus Team.

December 27, 2023

Sehr gute App aber leider nicht auf Deutsch. Dennoch übersichtlich und einfach gestaltet. Vielleicht ein paar ausgefallene Buttons etc. wären nice. :)

Animeworld
Switzerland
3 months using the app
Kaktus replied December 10, 2025

Vielen Dank, dass Sie sich für unsere App entschieden haben. Wir freuen uns über Ihre Unterstützung!

Mit freundlichen Grüßen, Ihr Kaktus-Team.

October 16, 2023

Great App, helped up set up exactly what we were hoping to do for this product. Needed a bit of help from support who were fantastic and quick to respond in order to get it fully up and running. All in all smooth experience and less than an hour to set up and get running.

The Bee Spot
Canada
About 2 hours using the app
Kaktus replied December 10, 2025

Thank you so much for your kind words — we're glad the app is bringing value to your business.

Best regards,
Kaktus Team.

August 5, 2023

So far so good, the process for making items able to be pre-ordered is smooth and gives you a easy simple instructions to follow to customize your design. I will update and add another review after a week.

Staged Cayman
Cayman Islands
10 minutes using the app
Kaktus replied December 10, 2025

Your feedback truly means a lot. We're happy you're enjoying the app and its features!

Best regards,
Kaktus Team.

July 25, 2023

I been using the app just for a day but everything works perfect. I had a small issue with the Pre Sale button but I chatted with Vitalii and he resolved all my questions and issues very fast. The only thing that is and issue for me, is that there is no option to not sell when the products run out of stock and I have diferent limits to each variation, but it is manageable. Over all is a great app!

Limonada
Chile
About 2 hours using the app
Kaktus replied December 10, 2025

We're happy to hear this — thank you! Reach out anytime you need help.

We’ll continue improving and adding more features to make your experience even better.

Best regards,
Kaktus Team.

October 17, 2023

Trigwell Cosmetics
United Kingdom
1 day using the app
Kaktus replied December 10, 2025

Thank you!

Best regards,
Kaktus Team.

October 24, 2024

LyonHart Apparel
United States
About 4 hours using the app
Kaktus replied December 10, 2025

Thanks for your feedback!

Best regards,
Kaktus Team.