Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

August 22, 2023

Quick and easy. It works exactly for what I needed it to and it is free. Also, the customer support was fast.

Skiing Fucks
United States
8 months using the app
August 14, 2023

Seriously excellent support from these guys... made tweaks, advised and modified the app for me live.
Give them a go guys, superb!!!

Talon Gear
United Kingdom
8 months using the app
May 24, 2023

excellent and very quick service, incredibly happy with the customization options available! blends in very nicely with my website

Greenbelt Coffee
Canada
8 months using the app
Kaktus replied May 26, 2023

Thank you for your feedback! We're thrilled to hear that you had an excellent experience with our service and that our team provided quick assistance.

We're also delighted to know that you are incredibly happy with the customization options available in our app.

If you have any more comments, suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your kind words and for choosing our app.

Best regards,
KaktusApp team.

Edited June 23, 2023

Customer support is great and the app appears to work as advertised!

........................................................

Ethereal Lavender & Ranch
United States
8 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're glad to hear that you had a great experience with our customer support and that our app is working as advertised for you.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

September 12, 2023

This app works really well. The support team is exceptional. Vitalii responded to my questions really quickly and helped me make changes to fit our requirements. I'm super impressed. Thank you!

Organic Beauty Essence
United States
8 months using the app
February 28, 2023

Customer Support is very responsive!! and they solve issues in timely manner! Great app especially given the cost, which is 0!

Altenew Partner Team
United States
8 months using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive experience with our customer support team! We are glad to hear that our team was able to provide you with responsive support and timely issue resolution.

At KaktusApp, we are committed to providing our users with top-notch support and a high-quality app. We appreciate your business and look forward to continuing to serve you in the future.

Best regards,
KaktusApp team

Edited September 22, 2023

So easy to use! We were set up in minutes and the customer support is second to none. I had a query and Vitalli responded and fixed them immediately at 6pm on a Friday evening! I would highly recommend!

Luks Linen
United Kingdom
8 months using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive experience with our app and customer support! We are thrilled to hear that you found our app easy to use and that our customer support team was able to promptly address and resolve any queries you had.

Thank you again for your kind words and for choosing KaktusApp. We appreciate your recommendation and look forward to serving you in the future.

Best regards,
KaktusApp team

December 12, 2022

Very easy to use app with great customer service. I was having issues with something and customer service were able to pinpoint the problem and fix it within minutes!

Jemi Salt
Australia
8 months using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with KaktusApp! We're glad to hear that you find our app easy to use, and that our customer service was able to promptly resolve the issue you were experiencing.

We're always here to help, so please don't hesitate to reach out to us if you have any further questions or concerns.

Thank you for choosing KaktusApp!

Best regards,
KaktusApp team.

June 20, 2023

helped me figure out an issue pretty quick. friendly and got it done.
theres nothing else to say. stop making there be so many characters.

Bluegrassbathboutique
United States
8 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're glad to hear that our team was able to help you quickly and in a friendly manner, resolving the issue you encountered. Providing efficient and friendly assistance is important to us, and we're pleased that we met your expectations.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

July 25, 2023

Had a simple pre-order use case to be used headless through the Storefront API and it's working great so far. Didn't find documentation explaining how to do it (nor really searched it for to be honest), but it was super easy to set up. Will revisit this review once we are live if anything wrong happens (cause you guys are pushy in your dashboard to get reviews, had to do one early for my peace of mind ;))

DEV store
Canada
8 months using the app