Reviews (586)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.
Refine
-
By rating
Very fast response, even overnight. Identified and resolved technical issues quickly. Agent was kind and pleasant to communicate with. Awesome support and service. Love this AMAZING APP!
Thank you so much for your feedback! We're thrilled to hear that our response time was fast, even overnight, and that we were able to quickly identify and resolve the technical issues you encountered. We're also delighted to know that our agent was kind and pleasant to communicate with.
Thank you for your kind words about our support and service. If you have any further questions or need any more assistance, please don't hesitate to reach out.
Thank you for choosing our app, and we appreciate your positive review!
Best regards,
KaktusApp team.
Easy to use and step by step instructions. Customer service was fast and fixed my problems immediately. Really we done app! Nice design and multiple options to fit exactly what you are looking for.
Once I understood how to navigate through the app, it was pretty easy to use. I haven't had a person use the presale option yet but I'm excited to see it in action.
Great and fast help!! :)
Very easy to set up, and the support team is very helpful.
Works as advertised, and there is great live chat support where they will fix issues you may have for you.
Thank you for your feedback! We're pleased to hear that our app works as advertised and that you found our live chat support helpful in resolving any issues you encountered.
We greatly appreciate your support and recognition of our efforts. If you have any further questions or need any assistance, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
Great PRE ORDER app and customer service was very helpful!!
Highly recommend and very easy, customizable for your certain products.
Thank you for taking the time to leave a positive review of KaktusApp. We're glad to hear that our app met your expectations and that our customer service team was helpful. We always strive to provide our customers with a user-friendly and customizable app that meets their unique needs.
If you have any further questions or need any assistance, please don't hesitate to reach out to us. We're always here to help.
Best regards,
KaktusApp team.
Very easy to navigate and excellent customer service, they were extremely helpful with any questions I had!
Thank you for sharing your positive experience with our app. We're thrilled to hear that you found our app easy to navigate and that our customer service team was able to provide you with excellent assistance for any questions you had.
We're glad to know that our app and support team met your needs. Thank you for choosing KaktusApp as your pre-order solution.
Please don't hesitate to reach out to us if you have any further feedback or suggestions.
Best regards,
KaktusApp team
Andrian è stato gentile ed ha risolto il problema; ha comunicato anche nella mia lingua ed è stato comodo. Grazie
Grazie per il tuo feedback! Siamo lieti di sapere che hai trovato Andrian gentile e che ha risolto il tuo problema.
Se hai ulteriori domande o hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo qui per garantire il tuo continuo successo con la nostra app e per fornirti il supporto necessario.
Grazie per aver scelto la nostra app e per il tuo supporto!
Cordiali saluti,
Il team di KaktusApp
Great customer service