Reviews (414)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and effective for managing pre-orders, boosting conversion rates, and meeting diverse business needs. The setup is straightforward, and the interface is intuitive. The customer service, especially the live chat, is responsive and adept at handling complex customizations quickly, enhancing business operations and customer satisfaction.

Edited April 19, 2024

Great help via chat

Last Island
United States
7 months using the app
Edited June 7, 2023

Liubava is great and helped with my concern promptly and even gave instructions on how to fix my concern moving forward! Thank you!

Altenew
United States
6 months using the app
Kaktus replied May 11, 2023

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you find our app easy to use. We're also glad that our support team has been a great help to you and provided you with the assistance you needed.

We are always here to assist you with any questions or issues you may have. If you have any further questions or concerns, please don't hesitate to reach out to us.

Best regards,
KaktusApp team.

Edited January 19, 2024

Very fluid, fast and efficient conversation, nice service

Shinyst
Spain
6 months using the app
August 17, 2023

the app works well. it is very simple and user-friendlu and the customer service is great. I recommend it

Belardi Arredamenti
Italy
5 months using the app
May 24, 2023

Thank You for the timely chat, the pre-order settings weren’t working properly and they helped me fix it! ASAP for the product!

Clarks Canvas
United States
5 months using the app
Kaktus replied May 26, 2023

You're welcome! We're glad that we could assist you in a timely manner through our chat support.

If you have any more questions or need further assistance, please feel free to reach out.

Thank you again for choosing our services and for your feedback.

Best regards,
KaktusApp team.

June 22, 2023

I would recommend this app to Shopify shop owners. Wow their customer service is "on the ball" outstanding.

DesignbyAthena
Canada
4 months using the app
Kaktus replied July 13, 2023

Thank you for your fantastic feedback! We're thrilled to hear that you would recommend our app to other Shopify shop owners. Word-of-mouth recommendations are incredibly valuable to us, and we're grateful for your support.

We greatly appreciate your kind words about our customer service. If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

December 13, 2023

Simple
Straight forward
Feature rich

Captain’s Chest Bullion
United States
4 months using the app
December 28, 2023

Super fast support

Punarnawa Soul of Artistry
India
3 months using the app
June 26, 2023

this is an excellent support form Andrian, he helped me very fast and usefull
thanks so much.
you can contact them and you have the support in short time

wabliu
Italy
3 months using the app
Kaktus replied July 13, 2023

Thank you for your kind words! We're glad to hear that Andrian provided you with excellent and fast support.

We greatly appreciate your appreciation and support. If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

November 1, 2023

Super easy to use.

Scully~Jewellery
New Zealand
3 months using the app