Reviews (423)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and effective for managing pre-orders, boosting conversion rates, and meeting diverse business needs. The setup is straightforward, and the interface is intuitive. The customer service, especially the live chat, is responsive and adept at handling complex customizations quickly, enhancing business operations and customer satisfaction.

November 1, 2023

Super easy to use.

Scully~Jewellery
New Zealand
3 months using the app
February 20, 2023

I had contacted help desk several times and I had great experience with help desk. My contact is Adrian. Thank you Adrian.

birceakalaydesign
Türkiye
3 months using the app
Kaktus replied May 12, 2023

Thank you for leaving such a positive review about our customer support team and specifically, Adrian. We are glad to hear that your experience with our help desk was great and that Adrian was able to assist you in resolving any issues or questions that you had.

If you need any further assistance or have any other questions, please don't hesitate to reach out to us again. Thank you for choosing KaktusApp!

Best regards,
KaktusApp Team

November 10, 2023

The chat person was very helpful in designing everything. Very Satisfied!

Par Divus
United States
3 months using the app
July 1, 2023

Got it up and running; like the APP so far; free is nice but I wont mind paying but no more than $5 a month and maybe a discount if you buy an entire year in advance.

EV-Vida
United States
3 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're glad to hear that you were able to set up and run our app successfully. We appreciate your support and value your feedback regarding pricing.

If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to ensure your continued success with our app.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

Edited May 11, 2023

very great cs
100% good
Nice Apps
very great cs
100% good
Nice Apps
very great cs
100% good
Nice Apps

HIYA
China
3 months using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive experience with our customer support team and our app! We appreciate your kind words and are thrilled to hear that you found our customer support team to be very great and that our app was nice and helpful.

Thank you for choosing KaktusApp. We look forward to continuing to serve you and your business.

Best regards,
KaktusApp team

December 20, 2023

Quick answer!

Onuà World
Canada
2 months using the app
July 31, 2023

操作がわからなくてチャットで問い合わせをしましたが、丁寧に教えてくれ解決することができました。ただ、日本語での対応でない為、翻訳しながら操作したので少し時間はかかりました。日本語で対応いただけるともっとスムーズではあると感じましたが、画面コピーをしてチェックするところを教えてくれたりして、親切でした。

ブロードウォッチ公式ストア
Japan
2 months using the app
July 25, 2023

This is a Free and useful application. They have a nice support and they reply really fast. Thanks!!

DOWN UNDER
Spain
2 months using the app
May 8, 2023

It was pretty easy to setup. Just make sure to create your shopify listing first before using this! The live support was a big help as well. Shout out to Liubava for fast and easy assist! :D

Paper Cola
United States
About 2 months using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're glad to hear that the setup process was pretty easy for you.

We're also thrilled that our live support, especially Liubava, provided fast and easy assistance. If you have any further questions or need any more assistance, please don't hesitate to reach out.

Thank you for choosing our app, and we appreciate your positive review!

Best regards,
KaktusApp team.

November 14, 2023

Excellent customer service. It gets so exhausting that some apps dont have a standby representative to help you with some edits. 10/10 recommend. I love having a live chat open when im working on a new app. Liubava went above and beyond to give me exactly what i wanted. Thank you so much!

Hayaniq
United States
About 2 months using the app