Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

May 22, 2023

very helpful staff, perfect for my store when i wanted ot set up pre-order tshirts! Would highly recommend

SenpaiStudios
United Kingdom
About 1 year using the app
Kaktus replied May 26, 2023

Thank you for your positive feedback! We're delighted to hear that our staff has been very helpful to you and that our app has been a perfect fit for setting up pre-order in your store.

We greatly appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
KaktusApp team.

February 20, 2023

I had contacted help desk several times and I had great experience with help desk. My contact is Adrian. Thank you Adrian.

birceakalaydesign
Türkiye
About 1 year using the app
Kaktus replied May 12, 2023

Thank you for leaving such a positive review about our customer support team and specifically, Adrian. We are glad to hear that your experience with our help desk was great and that Adrian was able to assist you in resolving any issues or questions that you had.

If you need any further assistance or have any other questions, please don't hesitate to reach out to us again. Thank you for choosing KaktusApp!

Best regards,
KaktusApp Team

Edited May 12, 2023

This is a very easy to use app. The on-boarding process is smooth, easy to follow. Customer support is fast, nice and very helpful!

HappyTail
Finland
About 1 year using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're thrilled to hear that our app is very easy to use and that the onboarding process was smooth for you.

We're also delighted that you found our customer support fast, nice, and very helpful and we're glad to know that we could assist you effectively. If you have any further questions or need any more assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

August 18, 2023

I've only just started using this app but so far it works great and the customer service is very quick and helpful.

Catherine B
Australia
About 1 year using the app
May 30, 2023

App con funzioni base abbastanza semplici, assistenza clienti sempre disponibili.
Ottima per la gestione occasionale di piccoli preordini.

Bai-Ji Store Fumetteria
Italy
About 1 year using the app
Kaktus replied July 13, 2023

Grazie per il tuo feedback! Siamo lieti di sapere che trovi la nostra app con funzioni base abbastanza semplici e che il nostro servizio di assistenza clienti sia sempre disponibile.

Se hai altre domande o hai bisogno di assistenza ulteriore, non esitare a contattarci.

Grazie per aver scelto la nostra app e per il tuo supporto!

Cordiali saluti,
Il team di KaktusApp.

April 12, 2023

The app works well and is easy to customize.
I had a conflict issue with another app but support was super quick to fix the issue.
Now everything works fine

HENRY BEGUELIN
Italy
About 1 year using the app
Kaktus replied May 15, 2023

Thank you for your feedback! We're glad to hear that our app is working well for you and that you find it easy to customize.

We apologize for the conflict issue you experienced with another app, but we're thrilled that our support team was quick to resolve it for you. We're delighted to know that everything is now working fine for you. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.

Best regards,
KaktusApp team.

March 1, 2023

app molto semplice e veloce da utilizzare, un ottimo modo per creare preorder, con la possibilità inoltre di aggiungere timer e tante altre opzioni

Blossom Gioielli
Italy
About 1 year using the app
Kaktus replied May 12, 2023

Grazie per aver condiviso la tua esperienza positiva con la nostra app! Siamo felici di sentire che hai trovato la nostra app molto semplice e veloce da utilizzare, e che hai apprezzato le opzioni disponibili come la creazione di preordini e l'aggiunta di un timer.

Grazie per aver scelto KaktusApp e ci auguriamo di continuare a servirti in futuro.

Cordiali saluti,
Il team di KaktusApp

September 1, 2023

really easy to integrate especially when you are rushing to deal with orders. thank you!

Flow Candles
United Kingdom
About 1 year using the app
Edited July 4, 2024

Very quick to help!

Blessed Afrique Boutique
United States
About 1 year using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're glad to hear that our team was quick to help you when issues arose.

We're also delighted to know that you find our app great for adding pre-orders to your store. If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

May 4, 2023

I love work with K, i have many app from us, it is free, efficient and you have a react customer's service. Thanks.

Ma boutique du sommeil
France
About 1 year using the app
Kaktus replied May 16, 2023

Thank you so much for your kind words! We're thrilled to hear that you love working with us and that you have multiple apps from us. We're committed to providing efficient and reliable solutions, and we're glad that our apps have met your expectations.

We're also delighted that you appreciate our customer service. If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for your support, and we look forward to serving you in the future!

Best regards,
KaktusApp team.