Reviews (165)

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management, tracking both raw materials and finished products efficiently. They praise its user-friendly interface and seamless Shopify integration, enhancing inventory synchronization and order management. The app's customer support is noted for its responsiveness, especially during onboarding. Features like batch tracking and material tracing are valuable for production management, and regular updates improve functionality, making it suitable for growing small to medium-sized businesses.

September 4, 2019

Katana was perfect for our small high end engineering company, using over 800 components to virtually build items ahead of time allows me to to view my projected stock and manufacturing process like I never thought possible. Great support and quick ui system.

RALLY RAID PRODUCTS
United Kingdom
21 days using the app
Katana Cloud Inventory replied September 4, 2019

Thank you for the praise! 🙌🏼

December 23, 2022

This app is a good introductory software for a business that is entering into the MRP/ERP system world for their company. It is priced fairly for less barrier of entry and the overall ease of use is pretty straight forward. The transactions and methods seem to work as expected. I wish the speed was a little bit better, but being that this is cloud based that is kind of to be expected. I still have some trouble syncing with my shopify store and looking to get this resolved with the tech support.

Affinityoutdoorlivingproducts
Canada
20 days using the app
Edited May 14, 2020

I manage multiple eCommerce stores and also wholesale my products. In the past, I used to struggle with keeping inventory up to date for various online stores and wholesale accounts across multiple warehouses. Katana has changed that! Now I always know exactly what is where and how much is available to sell

Product Supply Lab
United States
20 days using the app
Katana Cloud Inventory replied June 2, 2020

Thank you for your support! 💪

Edited January 22, 2020

Katana has transformed the backend of my business in ways I didn't even know were possible. I'm a candle/beauty product maker and keeping track of all the grams and ml of the hundreds of ingredients I use was a nightmare. I was spending money on reordering product I didn't need and forgetting to order what I was actually out of! Katana is keeping me aware of what I have in stock and what I don't. And the cost per item and recipe tracker?! AMAZING. I've been searching for years for an app that would do everything that this app does and finally found it. I was a little afraid of that $99/month fee, but honestly? I've probably SAVED double that so far just in knowing what to order!! Legit can't say enough amazing things about this. The only thing I can't figure out is bulk changing product prices for finished items, but hey. If that's the only gripe I can think of, that's amazing! GET. THIS. APP. :)

***Updating my review! After I said here that I couldn't figure out bulk edit the default sales prices, Hannes reached out to me to let me know that I actually can!! Superb customer service and attention to detail. If I could give a million stars, I would! :)

Wood & Wax Co.
United States
19 days using the app
Katana Cloud Inventory replied January 22, 2020

Thank you! We really love helping cool beauty companies grow! 💪

March 22, 2021

We have been using Katana for little over two weeks now and it really helps smooth our operations. We're in the food industry, and Katana offers nice functionality such as batch tracking, recipes for products and more to help with inventory and manufacturing. We're hoping for them to add multi-currency support, but they told us that is coming soon.

Vanillablossom™ Flavors, Inc.
Canada
19 days using the app
Katana Cloud Inventory replied March 24, 2021

Glad to see Katana is benefiting you from the start. Multi-currency support is coming soon indeed (Q2 2021). Keep up the good work! 💪

Edited December 21, 2020

We integrated several apps and had difficulty tracking our manufacturing and inventory in Shopify-- they did what they needed to do but didn't update the inventory accurately in Shopify. Katana helped track both the manufacturing side and inventory, and now we're able to track and plan what we need in stock for orders as well. (No more numerous spreadsheets!) Their customer service team is one of the best I've met-- they're quick to answer even during busy shopping seasons and they go above and beyond to guide you through Katana to get it to where you need it. They're open to questions and suggestions, which I appreciate as well. They're still growing and I'm excited about future functions they plan to introduce!

Ferris Wheel Press
Canada
18 days using the app
Katana Cloud Inventory replied December 28, 2020

Thank you for your kind words. Your review means a lot to us at Katana and lets us know we’re on the right track!

March 22, 2021

Very helpfull app to keep the current stock up to date and to manufacture in batch. Was very easy to install and set up and the help from the team was excellent.

toddie.nl
Netherlands
17 days using the app
Katana Cloud Inventory replied March 24, 2021

Glad to hear you find Katana easy to use!

December 15, 2022

This is by far one of the most affordable options for PO, SO, and inventory management.

We are still dialing in the setup, but so far we are very happy with the product.

Clean Age
United States
16 days using the app
May 30, 2020

Just the app I needed for my small business to mange the complexities of inventory and materials management. It is a no brainer for anyone looking to manage their direct to consumer manufacturing and will be my key managing fast growth. Great support from the team too!

Build With Me
New Zealand
14 days using the app
Katana Cloud Inventory replied June 2, 2020

Thank you for the support! 💪

May 25, 2020

Fairly new to Katana but so far its great and will be even better when batch tracking arrives! Great integration with Shopify and Xero and the ability to track everything in one place from sales to invoices to production.

Work easily with creating customers and invoices through to xero.

Nib and Noble
Australia
14 days using the app
Katana Cloud Inventory replied June 2, 2020

Thank you! 💪