Reviews (161)

Overall rating
4.1
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and Xero, enhancing inventory and order management. They praise its user-friendly interface and features like batch tracking and real-time updates, which boost efficiency in production and inventory control. The responsive support team is frequently commended for their effective assistance. Continuous updates and scalability are also appreciated, helping businesses grow and adapt.

February 12, 2025

Katana has been fantastic since we began using it 4 months ago. My sales rep worked with me to get pricing that matched our budget and use needs for our very seasonal business. My onboarding rep was always accessible. It was very easy to set up meetings with him and he was very responsive via email and personalized step-by-step videos for managing support in between.
The platform is intuitive and saves automatically so it is easy to move from one task to the next. Favorite features include the forecasting, material tracing, and material planning. We had used Cin7 previously and that seems prehistoric in comparison to Katana's functionality.
Strongly recommend Katana for both the platform itself as well as the support provided to ensure success.

Elm Dirt
United States
2 months using the app
February 4, 2025

We've been very happy with Katana. It makes it easy to remotely manage inventory and see everything going on.

We were able to bypass some of the long onboarding because we knew what we were doing.

Overall very happy and keeps us very organized!

SolBrush
United States
About 2 months using the app
December 19, 2024

We have been using this system for about 2 months and we are very satisfied. We have tried many inventory systems and finally found what we were looking for. I would especially like to thank Fred for all his help.

Boris Dental
Ireland
3 months using the app
December 17, 2024

Onboarind takes a while, but there is a lot to take in with the software. Once up and running its great. Brendan was very helpful and responsive. A very powerful tool when used correctly.

Race German
United States
4 months using the app
December 17, 2024

Our onboarding manager, Steve, was incredibly helpful during the transition to Katana. So far, we’ve had a great experience using the platform.

The Six Bells
United States
27 days using the app
Edited September 5, 2019

Great App! I love how simple it is to use. It has helped my business become way more efficiente! I higly recomend this app for any small manufacturing operation!

Flor de Venus
Mexico
Almost 5 years using the app
Katana Cloud Inventory replied September 9, 2019

Happy to hear that! Thank you for the support! 😊

June 18, 2020

Katana has been a tremendous help for our business. Specifically, It has made Bundling our products and managing their inventory much easier. Another feature that has really helped out with inventory is reorder minimums. Since implementing we always know we have enough stock to produce what we need without guessing or counting each time.

Almanac Supply Company
United States
About 4 years using the app
Katana Cloud Inventory replied July 21, 2020

Thank you for growing with us!

December 19, 2020

Katana is an intuitive, easy to implement and easy to use app. The integration with Shopify is a huge benefit which allows me to have up to date inventories on my e-commerce site. I like the product recipe feature which allows me to precisely know my cost of goods sold and adapt the pricing of my products. I would like to have a landed costs feature to easily factor transportation costs or discounts granted by my suppliers in the standard unit price of my materials. I have to manually do that in Excel, but Katana customer support told me this feature is in early 2021 roadmap.
Also, I'd like to have the option to add a picture of materials and finished goods in each product card, to easily recognize products. Katana makes my life easier and organized. Katana's customer support team is awesome, they're available, ready to help and they carefully listen to customer's needs especially around desired features. I'd definitely recommend this app.

Floraflor
France
About 4 years using the app
Katana Cloud Inventory replied December 28, 2020

Thank you for your kind words about Katana and our team. Happy to see your business thrive with Katana!

March 22, 2021

So thrilled to find Katana! After searching through dozens of MRP options, Katana came out on top. It has everything we need to successfully manage our inventory and business + wonderful support. Very happy all around and highly recommend.

House of Medicinals
United States
Almost 4 years using the app
Katana Cloud Inventory replied March 24, 2021

Thank you for the kind words! 🙌

August 9, 2019

I use Katana to track purchases of raw materials and inventory for my small manufacturing business. It's easy to use, powerful and they keep making it better. Very good support if you need to contact them with any questions. I evaluated a number of options and this was by far and away the best.

2040
New Zealand
Almost 4 years using the app
Katana Cloud Inventory replied August 12, 2019

Thank you for the review and looking forward to growing together! 🚀