Katana Cloud Inventory

Not only does the App work perfectly, but the support is out of this world. We have quite complex requirements for the size of our business due to having products that change every month. The team at Katana helped me to design the perfect solution and then found us a brilliant agency to implement it for a very reasonable price. All for no additional cost. Friendly, helpful and fast responses. Perfect 11/10 for customer service I have used far more expensive MRP and ERP systems in the past, and I must say that Katana measures up very well. For the price and it's ability to integrate with everything we already use it is unbeatable. If you are a manufacturing business and you use Xero, use Katana!

I can only give 4 stars so far because some features I need are not there yet. (i.e. The order notes aren't imported from Shopify) But I can't say enough how great the customer service is. Any concern I had they are working on a fix for. This is so much better than the many spreadsheets we were using in the past. It compiles the jobs of many people and makes life so much easier!

This app has a lot of great things about it and it syncs well with Shopify. We do want to be able to move to using this as our sole source of truth when it comes to managing orders etc, but unfortunately, the fact that we are unable to partially ship or partially pack or allocate part of an order is a little bit of a set back. Currently the only way to do this is to manually create a new sale order, which doesn't work for our business. Hence the 4 star rating. The good news is that the team are working on a partial fulfilment feature, which I cannot WAIT for as it would make everything so much easier. I'm looking forward to writing a 5 star review when this feature has been released.

Great app. Exactly what I needed to manage my manufacturing and inventory. I did not put a 5 star just because the system is a bit slow, but overall it is a great app.

I manage multiple eCommerce stores and also wholesale my products. In the past, I used to struggle with keeping inventory up to date for various online stores and wholesale accounts across multiple warehouses. Katana has changed that! Now I always know exactly what is where and how much is available to sell

Overall, I have enjoyed using Katana. It allows you to keep all your inventory and finished goods in one place, and keep track of what needs done and what is at a good stock level. My only complaint is that it is a little confusing to see true stock numbers, because you have to go to the stock page and sort through all the variables (made, making, sold but still on your shelf) to see what your true number is.
It has simplified our inventory management, and I would recommend it to someone looking for some help in streamlining and tracking their supplies and goods.

Katana has transformed the backend of my business in ways I didn't even know were possible. I'm a candle/beauty product maker and keeping track of all the grams and ml of the hundreds of ingredients I use was a nightmare. I was spending money on reordering product I didn't need and forgetting to order what I was actually out of! Katana is keeping me aware of what I have in stock and what I don't. And the cost per item and recipe tracker?! AMAZING. I've been searching for years for an app that would do everything that this app does and finally found it. I was a little afraid of that $99/month fee, but honestly? I've probably SAVED double that so far just in knowing what to order!! Legit can't say enough amazing things about this. The only thing I can't figure out is bulk changing product prices for finished items, but hey. If that's the only gripe I can think of, that's amazing! GET. THIS. APP. :)

***Updating my review! After I said here that I couldn't figure out bulk edit the default sales prices, Hannes reached out to me to let me know that I actually can!! Superb customer service and attention to detail. If I could give a million stars, I would! :)

This app has helped our business get more organized and communicate better within the company. I enjoy the ease of tracking inventory and purchases. I do wish that it had better reports for snapshots of workflow.

This app is prefect for my business. It helps tack all my inventory, from material to finished products. The integration with Shopify is seamless. As soon as I make a product in Katana it adds it to the inventory on my Shopify website. Only negative I could give is the price. $99 a month is pricey and had to justify if it was worth it. This is the only reason I didn't give 5 stars.

We'd been looking to move our website to the Shopify platform for a long while as our website was out of date but we'd always been hesitant to do so as we're a manufacturing and sales business and needed tight control of our stocks. Katana functions as the perfect intermediary between the website and our accounting package (Xero) with excellent functionality and seamless integration. Wish we'd done it sooner (and if we'd known then what we know about Katana now, we definitely would have)!