Reviews (161)

Overall rating
4.1
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and Xero, enhancing inventory and order management. They praise its user-friendly interface and features like batch tracking and real-time updates, which boost efficiency in production and inventory control. The responsive support team is frequently commended for their effective assistance. Continuous updates and scalability are also appreciated, helping businesses grow and adapt.

January 25, 2020

Katana has been revolutionary for us! We've been able to get rid of headaches with trying to track costs manually and track inventory levels. Grateful to have found Katana and highly recommend it to ecommerce companies!

Perky Perky
United States
Over 2 years using the app
Katana Cloud Inventory replied January 27, 2020

Thank you for the feedback! Grateful to have you growing with us!

June 22, 2021

Seamlessly integrated into our 2 Shopify stores with data being synced instantly. Very easy to use, and understand, and great customer service as well. Not too mention it's a great price point for the size company we currently are!

Seacliff Organics
New Zealand
Over 2 years using the app
Katana Cloud Inventory replied July 2, 2021

Glad to have you as a customer. Keep up the great work! 🚀

January 6, 2021

We are a custom t-shirt printer and katana gave us the ability to connect with multiple shopify accounts so our customers can seamlessly sell and import orders to us to produce for them. Katana is the puzzle piece we were missing. We have tried 5-6 other apps before and katana has it all. Our full production staff produces with clarity and speed. Katana wins.

Terminus Tees
United States
Over 2 years using the app
Katana Cloud Inventory replied January 13, 2021

Thank you for the review. We are excited to be winning together with you! 🙌

January 30, 2023

We have multiple shopify stores (for language/currency reasons). Additionally, we have a third-party billing system for our wholesale. We need to keep our inventory in synch across all of them. Katana works out of the box for the shopify part, and using its API we are able to connect the wholesale part as well.

Beyond that, we augmented Katana's reporting capabilities using one of the 3rd party apps they partner with to connect their data to a PowerBI front-end. The data model is straight forward, so developing the queries was intuitive.

All in all, Katana is a great solution for inventory management and manufacturing process control as is, and flexible/extendible if you need to add more sophisticated use cases.

PtilTekhelet
Israel
About 2 years using the app
Katana Cloud Inventory replied January 30, 2023

Thanks for your detailed review!
The team that are building out our API are happy to hear you're finding it straight forward to use — exactly what we're aiming to help with for developers to make the customizable workflows they need.

February 19, 2022

Katana has saved my business! The level of detail and ease of entering and tracking raw materials has allowed us to saved money and strategically plan for sales and make purchase orders when necessary. I would HIGHLY recommend to anyone that is seeking to manage their inventory and get an accurate and detailed overview of their business.

Crown Elements
United States
About 2 years using the app
March 22, 2021

We've been using Katana for a few months and it has massively improved our operations process. It has a number of great features which we couldn't find on other platforms; things like batch tracking and the shop floor app to track assembly times have really simplified what were previously complex processes at times for us. Would recommend this app for any business looking to improve how they manage and track their manufacturing operations.

Phox Water
United Kingdom
About 2 years using the app
Katana Cloud Inventory replied March 24, 2021

Thank you for the review!

December 16, 2020

Katana has been a great investment in taking control of our stocks. We have now done away with spreadsheets and have all the info in one place. It has made planning for the day and week far more productive. Seamless integration with Shopify takes away a tremendous amount of duplication. Great technical support too. Would highly recommend

Sow Seeds Ltd
United Kingdom
Almost 2 years using the app
Katana Cloud Inventory replied December 28, 2020

Thank you!

December 17, 2020

Katana has been a professional and extremely efficient addition to Mozaico. As a mosaic art company that requires heavy inventory tracking for raw materials, Katana has been a bliss. This app has allowed us to standardize inventory management and focus on expanding other aspects of the business. Traditional inventory keeping is abolished through this app and we can't wait for future and beneficial updates.

Mozaico
United States
Almost 2 years using the app
Katana Cloud Inventory replied December 28, 2020

Thank you. Happy to be growing together with you!

March 22, 2021

We have been using Katana for a few weeks now and I only have great things to say! We produce our own handcrafted puzzles and as such have many SKU's with many materials that need to be tracked which Katana seamlessly does!

Puzzle Lab
Canada
Almost 2 years using the app
Katana Cloud Inventory replied March 24, 2021

Thank you for the review!

September 10, 2021

Since we've started using Katana MPR, life became so much more easier. We've got rid of tons of bulky spreadsheets and ditched time consuming process of reconciliation. With Katana it all happens automatically and in real time. Recently there was useful update of integration with Shopify which syncs changes made in Shopify orders with Katana (wasn't available before), it really helps a lot with refunds and cancellations or any other changes made to Shopify orders. Looking forward to new features coming up soon. I know there should be automated Make Orders - that should be huge deal for us!

Oxford Biolabs Ltd. (INT)
United Kingdom
Almost 2 years using the app