Reviews (161)

Overall rating
4.1
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and Xero, enhancing inventory and order management. They praise its user-friendly interface and features like batch tracking and real-time updates, which boost efficiency in production and inventory control. The responsive support team is frequently commended for their effective assistance. Continuous updates and scalability are also appreciated, helping businesses grow and adapt.

March 25, 2021

As a small manufacturing business who also sells B2B and via ecommerce, Katana is a dream to help manage all elements of our inventory efficiently. Great customer service too.

Nevé
New Zealand
Almost 2 years using the app
Katana Cloud Inventory replied March 26, 2021

Thank you for the review 🙌

May 19, 2020

KatanaMRP has really helped me know what to order, and when to order it, as well as plan what comes next in manufacturing. It even lets me add time to tasks in production so I can monetarily make sure employees are being efficient enough for my company to remain profitable.

Definitely recommend. Wish I would have found them sooner.

Quality Cage Crafters
United States
Almost 2 years using the app
Katana Cloud Inventory replied June 2, 2020

Thank you for the support! 💪

March 22, 2021

We switched to this app to help manage our custom product orders. It is really great at helping us track our costs and meet our delivery standards. It connects natively to Shopify which is a big bonus and helps us pull for our orders more efficiently. It also allows us to manage multiple stores/locations easily and effectively. The support is always helpful - they've been quick to answer and they have always been able to answer our questions. We've had this app for about 2 months now, and we are loving it. The adjustment was fairly simple and easy for staff, importing our data was easy and straight forward for setup.

MAKE Vancouver
Canada
Almost 2 years using the app
Katana Cloud Inventory replied March 24, 2021

Glad to see you are happy with Katana. Keep it up!

April 5, 2023

This app works brilliantly - the UX/UI is very well done, customer support is quick and it's a perfect solution for our business. Costly, but worth the money!

Bloom & Wolf
Netherlands
Over 1 year using the app
January 27, 2020

Katana has extremely helped our business, as we manufacture using raw materials in-house, it has completely changed how we manage stock across various channels. I would 100% recommend this app to anyone needing a manufacturing software, for both small and large businesses.

Farryn Amber
Australia
Over 1 year using the app
Katana Cloud Inventory replied February 6, 2020

Thank you for the support! 💪

May 25, 2020

Fairly new to Katana but so far its great and will be even better when batch tracking arrives! Great integration with Shopify and Xero and the ability to track everything in one place from sales to invoices to production.

Work easily with creating customers and invoices through to xero.

Nib and Noble
Australia
Over 1 year using the app
Katana Cloud Inventory replied June 2, 2020

Thank you! 💪

November 17, 2022

Katana is a simple to set-up, simple to use inventory control app that is ideal for a small manufacturer. We tried Fishbowl for a couple of years but it is difficult to implement and the support was terrible. The Katana team is readily available to help you get started, but not much help is needed as it is very intuitive.

Clearly Loved Pets
United States
Over 1 year using the app
Katana Cloud Inventory replied November 17, 2022

Thanks for your review! Great to hear you're finding Katana simple and easy to use for your manufacturing business - that's exactly what we're aiming for :)

June 17, 2021

We LOVE this app! We had to work out some kinks the in the beginning based on our needs but Katana's representatives were very helpful and we got it all figured out. It was a significantly more money than what we were paying with our old system but the extra money has been so worth it for us. It's helped us streamline inventory management, manufacturing orders and inventory orders. Highly recommend!

Essence One
United States
Over 1 year using the app
Katana Cloud Inventory replied July 2, 2021

And we love you back! Thanks for the kind words, and happy to see your business succeed with Katana 🙌

October 4, 2021

We have been using Katana for over 1 year now and have never looked back. It has made our process so much quicker. Would highly recommend Katana and if we have any issues, they are resolved so quickly.

Ortak
United Kingdom
Over 1 year using the app
March 24, 2021

When you run a Made-2-Order eCommerce store you need to easily transfer the orders received into production orders and then manage the workflow, the materials required, the creation and ultimately the dispatch. We were drowning in manual processes trying to keep all this together until we discovered Katana. Once we invested the time to install and setup Katana our whole operation changed from one of extreme stress to an organised streamlined workflow. One of the best things we ever did for our business!

Daisy Jean Floral Designs
Australia
Over 1 year using the app
Katana Cloud Inventory replied March 26, 2021

Thank you for the kind words. Happy to be there for your business 🚀