Reviews (165)

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management, tracking both raw materials and finished products efficiently. They praise its user-friendly interface and seamless Shopify integration, enhancing inventory synchronization and order management. The app's customer support is noted for its responsiveness, especially during onboarding. Features like batch tracking and material tracing are valuable for production management, and regular updates improve functionality, making it suitable for growing small to medium-sized businesses.

February 9, 2022

I started using Katana because it was simple. There were a few features I wanted that were missing initially, but they came out with them right before I was going to recommend them. Right now Katana has everything our small manufacturing company needs. It integrates nicely with Shopify and Quickbooks. Great, simple features. I'd recommend it to anyone who has struggled with inventory in Quickbooks. This is the solution.

Elemental Air Systems
United States
3 months using the app
January 21, 2020

We had been shopping for an ERP system that was appropriate for our manufacturing business, but many of the systems were expensive and had more features than we needed. Katana provided us with a more affordable option that also helped guide development of our inventory system and helped us determine the profitability of our products. They also provided helpful onboarding assistance.

Dutton Brown
United States
3 months using the app
Katana Cloud Inventory replied January 22, 2020

Thank you for the kind words!

January 30, 2023

Very happy with Katana for work order and inventory management. App is easy to use as well as fast and snappy to work with.

Just need serial numbers to be included for Katana to be the whole package.

rhyde.co
Spain
3 months using the app
December 22, 2022

I keep coming back to Katana anytime I need inventory management. I couldn’t be happier with the service their system provides!

Wild Hare Apothecary
United States
3 months using the app
March 25, 2021

Katana has been very helpful with getting our inventory straightened out. The shop floor app could use a little more functionality in my opinion, but they are always rolling out new features so I am hopeful. The customer support-specifically from Christina De Giovanni has been extremely helpful. I would definitely recommend Katana!

TRUTH TREATMENT SYSTEMS
United States
3 months using the app
Katana Cloud Inventory replied March 26, 2021

Thank you for the positive review! Our support team is always happy to help you and we are glad that their efforts are appreciated. Thank you 😍

October 26, 2021

We've been using Katana for a couple months now after switching from another MRP solution, and we're extremely happy with the transition. The user interface and work flow is intuitive and required essentially zero time to learn. Tracking batches/lots is efficient and has reduced labor substantially. There have been a few minor kinks where we've needed to develop a workaround, but the customer support is phenomenal -- very helpful and quick to respond. Highly recommend.

Epic Grounds
United States
3 months using the app
May 14, 2020

We were using the classic Excel sheet method to try and keep track of skews of our products before Katana. This is some the best MRP software out there. It has made having commonized products (with shared parts) so easy to track. Forget about QuickBooks inventory management or trying to do this in Excel. This is smart software and someone was thinking when they built it.

One suggestion would be some sort of mobile application for quick references of what's in inventory. Doesn't need to have the full function of the desktop environment.

Loadd USA
United States
3 months using the app
Katana Cloud Inventory replied June 2, 2020

Thank you for the support! 💪

May 14, 2020

Amazing customers service. Very helpful with all the weird requests we come up with. Integrates very well with our Shopify stores. Missing a couple of features we are in need of, but overall it is saving us a lot of time.

Agilite
United States
3 months using the app
Katana Cloud Inventory replied June 2, 2020

Appreciate your support! 💪

December 15, 2022

Katana has been useful right out of the gate with their Shopify integration. It pulled in our products automatically and made it easy to create work orders from the sales we're getting.

We're not fully utilizing the inventory management, but it helps with the major parts of our manufacturing process. We've seen regular updates from the developer, so we're hopeful they will support and develop this product for a long time.

Featherbuilt
United States
3 months using the app
Katana Cloud Inventory replied December 20, 2022

Thanks for your review!

We definitely will keep developing and improving Katana over the next few years — that's our plan :)

Happy as well to hear it's been helpful for you without even using the inventory management functionality yet too!

February 19, 2022

Katana has saved my business! The level of detail and ease of entering and tracking raw materials has allowed us to saved money and strategically plan for sales and make purchase orders when necessary. I would HIGHLY recommend to anyone that is seeking to manage their inventory and get an accurate and detailed overview of their business.

Crown Elements
United States
3 months using the app