Reviews (154)

Overall rating
3.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
March 22, 2021

Very helpfull app to keep the current stock up to date and to manufacture in batch. Was very easy to install and set up and the help from the team was excellent.

toddie.nl
Netherlands
7 months using the app
Katana Cloud Inventory replied March 24, 2021

Glad to hear you find Katana easy to use!

September 5, 2019

I have a small soap and skincare manufacturing company. Katana has been perfect for coordinating my Shopify sales, inventory, raw materials and even accounting with Quickbooks. The integration is simple to set up. Customer service is outstanding. I always hear back within 24-48 hours.

Foxen Canyon Soap
United States
7 months using the app
Katana Cloud Inventory replied September 9, 2019

Thank you for the kind words and support! 🙌🏼

November 26, 2021

Katana is a full featured MRP solution for SMB. Setup was fairly easy and intuitive. The shop floor app is very simple and once some time is taken to get your workflows set up, it's simple for operators to use. I wish there were more item types, or assembly/BOM levels.

Phat Scooters
United States
7 months using the app
January 21, 2020

We tried a number of ERP systems for our manufacturing business without a lot of luck. Katana, without question, is one of the best and more affordable we've come across. Combined with their support response rate we wouldn't recommend anything else.

Cursed Crypt
United States
6 months using the app
Katana Cloud Inventory replied January 22, 2020

We appreciate the feedback and thank you! 🙇

March 22, 2021

We are a jewellery brand selling on multiple sales channels such as our Shopify based store, wholesale stores, consignment stores, multiple other e-commerce channels. We use Katana as stock management tool as well as manufacturing planning tool. The manufacturing planning part took care of most of the issues we had and the stock management part is missing a couple features in our case that would make it perfect, but they seem to be growing quickly and adding new features all the time, so hopefully it will be 5 out of 5 for the stock management part as well as the manufacturing resource planning. However, if you're using Shopify only and have a 1 or 2 additional sales channels - Katana is perfect as it is. And for more complicated brands with multiple sales channels - Katana is very useful still and we do use it daily, however we do need to use some other tools in addition to Katana. T

NO MORE ACCESSORIES
Lithuania
6 months using the app
Katana Cloud Inventory replied March 24, 2021

Glad to hear Katana helps you with some aspects of your business. You can try connecting your other sales channels via Zapier or API to import the sales orders and bring them all to a single dashboard.

January 21, 2020

We had been shopping for an ERP system that was appropriate for our manufacturing business, but many of the systems were expensive and had more features than we needed. Katana provided us with a more affordable option that also helped guide development of our inventory system and helped us determine the profitability of our products. They also provided helpful onboarding assistance.

Dutton Brown
United States
6 months using the app
Katana Cloud Inventory replied January 22, 2020

Thank you for the kind words!

Edited January 22, 2020

This app has been a lifesaver for us. The Katana team are constantly improving as per customer feedback. It can only get better from here. The dashboard is easy to use and understand and the team is fast to answer and help with any concerns.

Garden Path Homemade Soap
Canada
6 months using the app
Katana Cloud Inventory replied January 27, 2020

Thank you and we hope to keep growing together with you!

Edited January 21, 2020

This app is exactly what we have needed for a long time. Whilst researching what was available on the market, Katana definitely came out on top in terms of value for money and functionality. It has increased our workflow efficiency tremendously. The developers bring out new functions regularly which is awesome. I have found their assistance pretty useful too.

The Nude Alchemist
New Zealand
6 months using the app
Katana Cloud Inventory replied September 9, 2019

Your support is much appreciated! 🙌🏼

October 1, 2019

Katana is an excellent solution for small manufactures who sell directly on Shopify. From the raw materials to the sale of the final product, Katana manages and tracks every detail so you don’t have to.

Loch Eyewear
Canada
6 months using the app
Katana Cloud Inventory replied October 1, 2019

Thank you for the review! We love merchants selling on Shopify, keep going 💪🏼!

May 14, 2020

Amazing customers service. Very helpful with all the weird requests we come up with. Integrates very well with our Shopify stores. Missing a couple of features we are in need of, but overall it is saving us a lot of time.

Agilite
United States
6 months using the app
Katana Cloud Inventory replied June 2, 2020

Appreciate your support! 💪