KNO Post Purchase Surveys
- Pricing
-
From $19/month. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (108)
- Developer
- KnoCommerce Inc
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Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.
KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions.
- 5 min setup with 30+ full survey templates and dozens of pre-built questions.
- Use logic flows for in-depth analysis and actions to boost customer engagement.
- Attribution reports & analyses to better understand ad performance.
- Target surveys to customer segments with data filters for better analysis.
- Integrates with top platforms and offers data dispersion via REST API.
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Customer accounts
- Shopify Flow
- Google Analytics
- Klaviyo
- Peel Insights
- ReCharge
- TikTok
- Triple Whale
Categories
Form customization
Survey types
Submission management
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Choose the plan that best fits your business.
Starter
$19 / month
Features
- 1 Survey
- 3 Questions per survey
- Unlimited responses
- Export all data
- Conditional logic
- Custom styling
- Templates
- NPS add-on (additional fees apply)
7-day free trial
Analyst
$119 / month
Features
- Everything in STARTER...
- 2 Surveys with 999 Questions/survey
- 12 question types
- 4 Audiences
- Actions
- Benchmarks
- 2 Active Integrations
- NPS add-on (additional fees apply)
7-day free trial
Pro
$299 / month
Features
- Everything in ANALYST...
- 4 Surveys
- Survey links
- Unlimited Audiences
- All Question/action types
- 4 Active Integrations
- Team Slack Channel
- NPS add-on (additional fees apply)
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for providing crucial customer insights that enhance marketing strategies and customer acquisition. Integration with Klaviyo and Shopify flows is praised for enabling multiple surveys, customer segmentation, and conditional logic. Features like NPS, HDYHAU, and dynamic coupon codes are well-received. The app is easy to use, quick to set up, and integrates seamlessly, leading to high response rates. Customer support is commended for proactive and strategic assistance.
For our small brand, we knew that word of mouth was our strongest conversion channel but actually seeing the data from KnoCommerce has been really insightful. We weren't sure if customers would actually fill out post-purchase surveys and we've been shocked by the participation and feedback we've gotten on our website. Highly recommend.
It’s been one week since we signed up with KnoCommerce for our post-purchase survey, and although it’s still early, we’ve had a great experience so far, especially with onboarding thanks to Sid. He walked me through setting up the post-purchase survey, connecting everything to Klaviyo, and shared additional helpful tips along the way. I’m also planning to meet with him for another session to set up a product recommendation quiz. Excited to see the results from both the survey and the quiz!
Highly recommend this app it’s been amazing and their integration with Shopify flows has been really insightful. When someone leaves a specific response on a survey, I can make sure that members of my team get a slack message or an email right away and I’m also able to assign order tags oHighly recommend this app it’s been amazing and their integration with Shopify flows has been really insightful. When someone leaves a specific response on a survey, I can make sure that members of my team get a slack message or an email right away and I’m also able to assign order tags or customer profile tagsr so that I can also build logic into our CRM. The support team has been extra amazing, Sid, especially.
Support
App support provided by KnoCommerce Inc.
Resources
Developer
Launched
October 19, 2020
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