Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import and display reviews from Etsy and Facebook, enhancing customer trust. Its customer service is commended for being responsive and effective. Merchants also value the automated email feature for post-purchase review solicitation and the discount code reward system for reviewers. Despite occasional performance and pricing issues, the app is generally valued for boosting the number of website reviews.

March 6, 2023

a great app that allows for social proof delivered from other platforms that can be trusted ( you cannot delete these reviews, edit them or fake them ). This allows customers to trust the app and in the long term build brand trust.

The team also is very helpful for integration issues and we were up and running within one day.

United States
About 11 hours using the app
Kudobuzz replied March 23, 2023

We're happy to see your feedback of our app and are happy that our team is up to task when it comes to helping customers get set up and running. Thank you!

December 9, 2022

Just installed this and was confused about how to get the widget on my home page. Grace helped me right away and added the widget for me. Thank you, Grace!
I'm using this app to publish customer reviews from Etsy onto my Shopify store. Pretty neat app!

Cute But Rude
United States
3 days using the app
January 4, 2023

if you have review etsy or any others e-commerce site , its good to start with this apps to your new site .

Taj Mahal Gems
United States
Over 2 years using the app
Kudobuzz replied March 23, 2023

Thank you, we appreciate your feedback and the recommendation!

March 20, 2023

Consider the very first marketplace in the name of the app is Etsy, you would think that you would be able to import Etsy reviews. Instead the only free 'marketplace' you can import reviews from is Facebook. Hardly a marketplace that any business really collects reviews from.

To get access to marketplaces you have to pay a ridiculous $19.99 a month. Completely ridiculous.

Future Is Retro
United Kingdom
About 2 months using the app
Kudobuzz replied March 23, 2023

Thank you for your feedback.

There are several other features that come along with the $19.99 pricing including the ability to add photo reviews, enable Google Rich Snippets, Campaigns feature in soliciting reviews, coupons, just to mention a few. Additionally, you're able to connect other social channels apart from Etsy like Google, Amazon and Yelp.

We're sorry to hear that getting all the mentioned features and more is completely ridiculous. We are open to any suggestions you have regarding this pricing and can also potentially offer some discounts to make the pricing affordable for you. Please reach out to our team at help@kudobuzz.com. Thanks!

October 27, 2022

love the app, excellent customer service :) Recommended if you are trying to import reviews, like in my case from Etsy . Thanks

My Magic Place Shop
United States
26 days using the app
September 2, 2023

3 minutes using the app
August 30, 2022

Great. It’s fairly effortless for customers to write reviews and for me to publish them. I get an email whenever a new review is written.

JS Hair
United States
Almost 7 years using the app
Kudobuzz replied September 6, 2022

We're happy to get your feedback and we appreciate taking out time to leave a review. Cheers!

August 30, 2022

Kudobuzz integrates neatly with Shopify and is a really easy way to get our customers' views on our products and respond to them. Their service is fantastic too.

United Kingdom
Almost 5 years using the app
Kudobuzz replied September 6, 2022

We are excited that you're having a fantastice service with us. Thank you for leaving a review! Cheers!

September 10, 2022

Quick response time from customer service and quick fix when we had issues with the app (reviews not loading or slow load time). Keeping this app for the emailing features mostly, as this app will send automated emails to your customers asking for a review after 3 weeks post purchase (you can set up your time frame). It also sends an email with a discount code for customers who left a review. Originally got this app to have reviews from Etsy populating on the website but changes that occurred at Etsy made this feature unavailable from an automation perspective. I will still strongly recommend this app to increase the number of reviews on your website!

United States
Over 2 years using the app
Kudobuzz replied September 21, 2022

Thank you for your detailed review. We appreciate your feedback and happy to know our support team is on top with quick responses. Cheers!

August 29, 2022

I have used the app to link reviews between my Etsy and Shopify. I found it helpful to automatically email customers and receive more reviews. I like it.

Magpie Gems - Shop Personalised & Birthstone Sterling Silver Jewellery in Ireland
About 2 years using the app
Kudobuzz replied September 6, 2022

Thank you for your feedback and we appreciate the review. Cheers!