Reviews (349)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like Facebook and Etsy, enhancing site credibility and potentially boosting sales. It features automated review collection emails, extensive customization options, and supports both site-level and product reviews, with some plans offering automatic publishing for high-rated reviews. The app is easy to install and maintain, positively impacting site loading speeds. Customer support is highlighted for its responsiveness and effectiveness, with staff often praised by name for their service. Merchants value the seamless integration with their sites and the proactive support in optimizing the app for sales and marketing purposes.

November 29, 2013

Really useful app, makes adding feedback and product reviews a breeze, much nicer than the testimonials page i tried to do myself! There are some great features here, well worth a try. I had a few initial problems but customer service was second to none, thanks Kena!

bokaprint.com
United Kingdom
Over 1 year using the app
March 7, 2014

Kudobuzz is fantastic!! I just downloaded the app about 2 weeks ago and was able to immediately & easily connect to both my Facebook & Twitter page. This allowed me to not have to wait around for new reviews on my website, but instead I was able to pull from these platforms past reviews & post them directly on my site. Awesome!

Deliver-Rents LLC
United States
About 1 year using the app
March 29, 2014

Love this App!! Just what my shop needed. "Kudos to Kudobuzz!!"

Baad Baby
United States
About 1 year using the app
March 19, 2014

Still trying to get everything set up, but so far so good. Great customer service.

The Medical Management Institute - MMI
United States
About 1 year using the app
May 30, 2014

Kena was the best at aiding us and explaining the proper way to work the software. Kudos to Kena and Kudobuzz

VengeTech - Re-Venge Your Ailments Take Back Your Life ©
United States
About 1 year using the app
November 15, 2013

Excellent customer service, couldn't be more helpful. App is working well, and I love the retweet and email after purchase function. Looks like this one's going to be a sticker!

Kids Bee Happy Sand Art Kits
United Kingdom
10 months using the app
March 17, 2014

Awesome Company! Great Customer Service and quick response all the time!

Thank you so much Kena Amoah and Kudobuzz.

Kena is the best. She always help me and she always go above & beyond. Really happy with your service.

Thanks again! Xo

Mildred

Bashford Jewelry
United States
10 months using the app
Edited November 26, 2014

The Kudobuzz app appears to have everything we need to make our website a success from a social media standpoint. As long as we do our part on the social media sites, Kudobuzz should serve us very well indeed. Thanks and Kudos to Kena for the fantastic support!

Update 11/26/14: Support is very responsive. Handled my request in less than a day. Email response in minutes.

Tahoe Bath and Candle Works
United States
10 months using the app
March 30, 2014

So far this really has been an incredibly useful app - it's the best way we have found yet on Shopify to gather reviews from outside of the basic shopify system.

THE FILTRATION FACTORY
United States
10 months using the app
January 26, 2024

Bad experience. Continued to charge even after I cancelled their plan. After i flagged out the mistake, they promised to get back at the soonest, but after 3 working days, they still did not respond. After checking with them again, they mention they are prepared to only refund the latest month's charge. Do be careful installing this app, unless you dont mind having your card charged monthly (even after cancellation). App is not even very useful in the first place nor helped to bring extra sales.

Nury Dian Xin Delight Pte Ltd
Singapore
Over 3 years using the app
Kudobuzz replied May 6, 2024

I apologize for the inconvenience you experienced with your subscription. Rest assured, we've resolved your issue effectively. Should you need further assistance, please don't hesitate to contact us through our live chat or email at hello@kudobuzz.com.

Your feedback matters greatly to us, and we kindly request you to consider updating your review based on the positive resolution. Thank you for your understanding and support.