Kwik COD & Checkout

I've been struggling since day 1, the support is a ghost, which doesn't care even if the customer is willing to pay for the automation services. There is a lot of data discrepancy which these people do not provide any solution, rather give vague replies and most of the times do not even care to reply. I'm trying to find a better alternate and as soon as I get, I'll knock them off my store.

disgusting suport from them , they promised me to solve my issue but after removing my negative rating they again ghosted me , now i wont remove this rating

Worst customer support I’ve experienced. Multiple attempts to reach out went unanswered. Feels like there’s no support once you install the app. Not recommended.

My issue got resolved within minutes and the agent was super helpful

Great Support! Tried COD works without a problem!

A great experience overall with a helpful team and quick and easy process. Thought improvement room is there, None the less a good system for checkout and login!

Unable to remove from my store, having issue while uploading the KYC documents ,

One of the most Horrible Painfully Slow experiences using any app till date!!!!
Especially the worst KYC activation and some strange CPV processes which takes 2-3 weeks and multiple steps, that we have never faced even with major payment gateways and other systems.

Despite approval after such a long wait we it does not work out of the box...
The app is so buggy and has no logical flow in configuring it!!
If you want to set something it is not done on Shopify Dashboard and it will redirect you instead to their dashboard, and to access it, you will have to use OTP to sign in every time you want to change something.

Also you will need to install two other Kwik apps along with this.

We've been using the app for over a month now, app works exactly as described. Shubham from the support team was also very helpful with the onboarding and ensured that all the features were enabled and working correctly.

We've been using GoKwik for a few months now, and the results have been amazing. The 1-click checkout experience has helped us reduce cart abandonment and increase conversions. Their COD confirmation and RTO intelligence features are super useful for minimizing losses.

The onboarding process was simple, and the support team is very responsive—they even helped us optimize our funnel for better performance. Highly recommend GoKwik to any D2C brand looking to scale smoothly and smartly.