Kwik COD & Checkout

I've been struggling since day 1, the support is a ghost, which doesn't care even if the customer is willing to pay for the automation services. There is a lot of data discrepancy which these people do not provide any solution, rather give vague replies and most of the times do not even care to reply. I'm trying to find a better alternate and as soon as I get, I'll knock them off my store.

I have wasted my 10 days on this app. seriously there onboarding team is ridiculous. I have install the app and faced some issue in KYC process. For that I have raised a ticket. And shared my all the detailS. And it's bean 10 days and i have kept on receiving message that "our onboarding team will connect you shortly". And yet they have not connected me. And simply they are westing my 30 days free trial. And yesterday again i have received message saying "provide me your details again". so this how they wast our 30 days free trail... And for (Kwik cod reference ) this is my ticket id #198710...

disgusting suport from them , they promised me to solve my issue but after removing my negative rating they again ghosted me , now i wont remove this rating

Worst customer support I’ve experienced. Multiple attempts to reach out went unanswered. Feels like there’s no support once you install the app. Not recommended.

Great talking with tushar . also He resolved all the queries i had so many days . Thank you Tushar

Great Support! Tried COD works without a problem!

It's been a year since we went live with Gokwik checkcout and we're already seeing an uplift in performance. The support team is quick and prompt.

A great experience overall with a helpful team and quick and easy process. Thought improvement room is there, None the less a good system for checkout and login!

We have been using GoKwik COD for over a year now and was working fine with whatever limited features they offer. However, over the last 2 months, we have noticed a functionality issue with cancellation of COD orders in their app with stock not getting added back to inventory even though restock option is selected. Their support staff, Ankush claimed it was not their fault and closed the ticket. After sharing more specific information and how the app should work, they realised the issue but are now ignoring it.

Time to get rid of GoKwik and look for another working app.

Good Support Staff. All issues resolved easily. We have been using the app for sometime now. Its easy to install and has all the features you would need to run COD business. YOu can set Shipping Charges and choose what Oincodes you want to give COD.