Reviews (438)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
April 28, 2026

I've been struggling since day 1, the support is a ghost, which doesn't care even if the customer is willing to pay for the automation services. There is a lot of data discrepancy which these people do not provide any solution, rather give vague replies and most of the times do not even care to reply. I'm trying to find a better alternate and as soon as I get, I'll knock them off my store.

THE DEWY SKIN
India
Over 1 year using the app
Edited March 12, 2026

I have wasted my 10 days on this app. seriously there onboarding team is ridiculous. I have install the app and faced some issue in KYC process. For that I have raised a ticket. And shared my all the detailS. And it's bean 10 days and i have kept on receiving message that "our onboarding team will connect you shortly". And yet they have not connected me. And simply they are westing my 30 days free trial. And yesterday again i have received message saying "provide me your details again". so this how they wast our 30 days free trail... And for (Kwik cod reference ) this is my ticket id #198710...

KAILASH VASTRALAYAM
India
10 days using the app
April 1, 2026

Worst customer support I’ve experienced. Multiple attempts to reach out went unanswered. Feels like there’s no support once you install the app. Not recommended.

Oraani
India
21 days using the app
January 23, 2026

Great talking with tushar . also He resolved all the queries i had so many days . Thank you Tushar

Shodox
India
6 months using the app
February 7, 2026

Great Support! Tried COD works without a problem!

Shichisōru
India
14 days using the app
February 7, 2026

A great experience overall with a helpful team and quick and easy process. Thought improvement room is there, None the less a good system for checkout and login!

Humane & Hound
India
4 days using the app
March 2, 2026

My issue got resolved within minutes and the agent was super helpful

UPHAAR JEWELS
India
About 2 hours using the app
Edited October 10, 2025

It's been a year since we went live with Gokwik checkcout and we're already seeing an uplift in performance. The support team is quick and prompt.

Dancing Cow
India
Over 1 year using the app
April 21, 2026

disgusting suport from them , they promised me to solve my issue but after removing my negative rating they again ghosted me , now i wont remove this rating

babylox
India
9 days using the app
September 8, 2025

Extremely user friendly and efficient interface. The team is fantastic at any troubleshooting whenever needed.

Sage Saga
India
10 months using the app