Reviews (197)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly onboarding and seamless integration. They appreciate the responsive support and features like OTP for address autofill, which streamline customer interactions and improve conversion rates. The app effectively manages Cash on Delivery orders, reducing return issues and fake orders. Its comprehensive dashboard is also praised for enhancing transaction management and overall checkout experience.

November 23, 2024

Its been almost 6 months since we are using Kwik COD app and really appreciate the efforts they put into it. Initially when we were onboarded there were some glitches but the support is very flexible to help you out.
I must say that I have never seen such support team put this much effort for their clients. The product is very great and recommendable. The features they are providing by under standing the market and business needs is upto the mark. Really great support they have given.

Label S4U
India
6 months using the app
September 2, 2024

This app is now the best option as Advanced COD has been disabled. I had a few issues initially but Pankaj and team sorted it out even though they had a tough weekend due to the rush of businesses flooding to get onboarded on the app. I am satisfied with the implementation and looking forward to future updates. Kudos to Pankaj for hand holding us through our issues and explaining it in detail. This app will enable us to increase conversions through their vast database and enable us to process COD orders seamlessly and securely. Its a no brainer for all COD needs!

NV Agencies
India
About 2 months using the app
October 25, 2024

I recommend call service. please make it available. I talked in chat for 1 hour but didn't get any solution. when connected via google meet I got solution in only 5-10 minutes. so, helpline number is most need.

Blue Buddha Publication
India
6 days using the app
Edited October 29, 2024

I had some issues with the features of the app. The team patiently heard and tried to resolve it and have taken it into consideration. Really appreciate the merchant support and hope the app will only improve for the better in future.

THE BAAGHI CLUB
India
17 days using the app
September 11, 2024

It is a wonderful app covering all features which would be needed for any store with a cash on delivery payment method. Has a great support staff as well who are just a message away to help set this app up correctly for use. Recommend it!

myBageecha
India
11 days using the app
November 14, 2024

"GoKwik COD is a fantastic app that makes cash-on-delivery so much easier! Their support team is super responsive, friendly, and quick to resolve any issues. Highly recommend for anyone looking for a smooth COD experience! "

DilseBazaar
India
2 days using the app
October 16, 2024

Best App.
Solved my lot of problems with COD, Coupons, COD additional Charges.
Thanks, Manshi for Instant support.

dsclothing
India
22 days using the app
September 2, 2024

I would like to recommend this app to every small business owner

ctrlplusp.in
India
About 2 months using the app
September 4, 2024

The product is good, and the support staff is quick. They try to solve errors asap. overall good experience

Off Axis
India
4 months using the app
November 23, 2024

Shreya, a team member of Gokwik, helped in every possible way and i love the customer support by the team. Thanks a lot

CoolCases
India
1 day using the app