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I've been struggling since day 1, the support is a ghost, which doesn't care even if the customer is willing to pay for the automation services. There is a lot of data discrepancy which these people do not provide any solution, rather give vague replies and most of the times do not even care to reply. I'm trying to find a better alternate and as soon as I get, I'll knock them off my store.
WORST CUSTOMER SUPPORT EVER SEEN. I reached out to the support team multiple times, but did not receive any response. It feels like once you install the app, customer support becomes nonexistent. I WOULD NOT RECOMMEND THIS APP AT ALL.
Worst customer support I’ve experienced. Multiple attempts to reach out went unanswered. Feels like there’s no support once you install the app. Not recommended.
Great talking with tushar . also He resolved all the queries i had so many days . Thank you Tushar
Great Support! Tried COD works without a problem!
A great experience overall with a helpful team and quick and easy process. Thought improvement room is there, None the less a good system for checkout and login!
My issue got resolved within minutes and the agent was super helpful
lets see how its work
GoKwik has made accepting Cash on Delivery orders smooth and risk-free for my store. The integration with Shopify was effortless, and the OTP verification helped minimize fake COD orders and RTOs. Support is responsive and the dashboard is very user-friendly. Highly recommend if you want to improve COD success rate, speed up checkout, and reduce manual work managing orders. Great app for growing D2C brands!
Extremely user friendly and efficient interface. The team is fantastic at any troubleshooting whenever needed.