Reviews (443)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
April 28, 2026

I've been struggling since day 1, the support is a ghost, which doesn't care even if the customer is willing to pay for the automation services. There is a lot of data discrepancy which these people do not provide any solution, rather give vague replies and most of the times do not even care to reply. I'm trying to find a better alternate and as soon as I get, I'll knock them off my store.

THE DEWY SKIN
India
Over 1 year using the app
March 10, 2026

WORST CUSTOMER SUPPORT EVER SEEN. I reached out to the support team multiple times, but did not receive any response. It feels like once you install the app, customer support becomes nonexistent. I WOULD NOT RECOMMEND THIS APP AT ALL.

Orgacia
India
About 2 months using the app
April 1, 2026

Worst customer support I’ve experienced. Multiple attempts to reach out went unanswered. Feels like there’s no support once you install the app. Not recommended.

Oraani
India
21 days using the app
January 23, 2026

Great talking with tushar . also He resolved all the queries i had so many days . Thank you Tushar

Shodox
India
6 months using the app
February 7, 2026

Great Support! Tried COD works without a problem!

Shichisōru
India
14 days using the app
February 7, 2026

A great experience overall with a helpful team and quick and easy process. Thought improvement room is there, None the less a good system for checkout and login!

Humane & Hound
India
4 days using the app
March 2, 2026

My issue got resolved within minutes and the agent was super helpful

UPHAAR JEWELS
India
About 2 hours using the app
January 23, 2026

lets see how its work

Neelambari Herbal Ayurveda
India
13 days using the app
October 26, 2025

GoKwik has made accepting Cash on Delivery orders smooth and risk-free for my store. The integration with Shopify was effortless, and the OTP verification helped minimize fake COD orders and RTOs. Support is responsive and the dashboard is very user-friendly. Highly recommend if you want to improve COD success rate, speed up checkout, and reduce manual work managing orders. Great app for growing D2C brands!

Flora Woods Essential Oil And Herbs
India
About 1 month using the app
September 8, 2025

Extremely user friendly and efficient interface. The team is fantastic at any troubleshooting whenever needed.

Sage Saga
India
10 months using the app