Reviews (133)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing conversion rates and sales with its simplified checkout process. It improves customer experience by reducing payment friction and features like automatic address filling, which speeds up and increases checkout accuracy. Particularly effective for managing Cash on Delivery (COD) orders, it helps verify orders and reduce return-to-origin issues. The app is noted for its seamless, intuitive interface, easy installation, and customization options. Its reliability and efficient customer support are also frequently praised, ensuring smooth operations and a positive merchant and customer experience.

September 5, 2024

Great service, quick turnaround from technical team and very patient support person.
Also when I uninstalled the app thinking it is not working after many trials, I got a call from another team personnel asking for reason and telling me if any issues I can directly escalate to her.
So I think they are really working to be a full fledged COD app.

WallDesign
India
1 day using the app
August 31, 2024

Easy to install. Good customer support. Definitely Recommend

MEEMORA FROCKS
India
25 days using the app
July 18, 2024

The setup was easy, and the support staff was also very helpful in assisting with the intial process.

TruHomes
India
2 months using the app
July 16, 2024

Really love the support we got specifically on COD features which has really helped us improve our checkout journey while improving important metrics like increasing our prepaid order count while reducing our RTO count.
Kudos to their team for proactively navigating us through all their important features. will highly recommend.

SvappyGoods
India
2 days using the app
Edited August 29, 2024

Excellent Customer Service!!

This app is good as well as the service by the entire team. Must for COD verifiication.

Kiddale123
India
About 2 months using the app
June 27, 2024

GoKwik has resolved one of the biggest challenges faced by a customer while checking out on shopify store. No more manually typing address. the same is taken care of by OTP and the address field is automatically prefilled.

Buying Hub
India
About 1 month using the app
September 2, 2024

I would like to recommend this app to every small business owner

ctrlplusp.in
India
3 days using the app
June 28, 2024

Collaboration with Gokwik team has helped me immensely in increasing the conversation rate & user experience by providing a seamless Gokwik checkout interface to my customers. Amazing response time, pretty quick. Kudos to the team.

Rere
India
22 days using the app
July 16, 2024

Really like the all features and services. Mostly the pricing is very good.

Sanatan Vastra
India
3 months using the app
July 17, 2024

It's solved my RTO issues and helped to improve returns and fake orders.
And dashboard application is very helpful to manage activities.

The Lens world
India
8 days using the app