Reviews (2,175)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing functionality without disrupting workflows. They value the customization options for aligning review displays with their store branding and the ability to import reviews from Amazon and AliExpress. The support team is highlighted for its responsiveness and effectiveness in resolving issues. Advanced features also allow for editing parts of reviews, improving content management.

October 8, 2020

Awesome!! Does exactly as promised. Love that its free as well. Highly recommended. Makes my store look very trustworthy!!

Push Strong
United States
4 months using the app
December 14, 2020

I searched for a perfect app for a while, I added many then I uninstalled them till I got this perfect product for FREE. Thank you

letenjoylife
United Arab Emirates
4 months using the app
Smartify Apps replied December 14, 2020

Thank you for your feedback. It helps us to thrive continuously to provide you with an overall outstanding experience.

July 20, 2022

entei em contato e a atendente jiulli me deu total apoio e atenção ,imensamete grato pela atenção Deus abençoe o trabalho e a vida de voces ,obrigado ,obrigado e obrigado abraços e suçessos

Tudo para você
Brazil
4 months using the app
January 20, 2021

Esse aplicativo é um dos mais úteis para minha loja, além de fazer as mesmas coisas que apps pagos do mesmo ramo, ele ainda tem temas visuais de seus concorrentes pagos.

Holloware
Brazil
4 months using the app
Smartify Apps replied January 26, 2021

Thank you for your review! We're happy to hear you're enjoying LAI AliExpress Reviews app.

June 29, 2022

I highly recommend this app. Fully functional and totally worth the price. I have ordered "Expert" and will continue to use it.
It is worth mentioning that during my use, there are some problems that I can't solve. I contacted the customer service team and Nate as their technical supporter was quick to assist me. All the problems have been solved perfectly. If you have problems using the app, please find Nate.

Major Lutie Fitness
United States
4 months using the app
October 30, 2020

I tried looking into other apps but this one was exactly the one I wanted. I really like how I am able to change the color of buttons and customize it.

PREMIUM GOODS NYC
United States
4 months using the app
Smartify Apps replied November 3, 2020

Thank you so much for your review. We're happy to know you're all set up and ready to go!

April 8, 2022

I use this app for 5 websites that I manage. Not only is it cost effective, the app is easy to use and not overcomplicated. The thing that I love the most about this app is the superb customer service that the provide. Jillian and Dale are amazing and their Developer Anthony is a super star. They work very hard to meet my expectations and never fail. They are dedicated and committed and really responsive. I 100% recommend this application.

Rebecca Minkoff
United States
4 months using the app
Smartify Apps replied April 12, 2022

Hi, this is Jillian.
On behalf of our team, Dale and Anthony specifically, a big thank for your 5-star review. Stay tuned for awesome upcoming features of LAI 🤩💙.

Edited February 24, 2021

The app works wonders. Easy to import reviews straight to your store. The support team is super helpful.
My suggestion to make this app better:
1. Add an option to send review request on demand. Current settings by fixing days is not practical as different region have different delivery time. Best option is that the app can track the delivered status and send out a review request automatically.
The next best option is to let user manually trigger the review request from the order section.

Super Kitty Cats
Singapore
4 months using the app
Smartify Apps replied November 11, 2020

Thank you for your words. We are always devoted to offering the best service and help every shop owner from start to success.
With your recommendations, our app has already had both of them. We sent you an email with detailed instructions for these two features, please check your email inbox.
Harley

October 31, 2022

Buena atencion :-D me encanta la app, facil de usar y justo y necesario sin rodeos gracias por la ayuda soporte

Marega Joyas
Peru
4 months using the app
April 26, 2021

Super simple and effective app! took a couple of hours to get it all setup and works fine. only thing i had trouple with was how it showed on mobile device

CopenhagenAccessories
Denmark
3 months using the app
Smartify Apps replied April 28, 2021

Hi there, thank you very much for your compliment. It has been our pleasure to assist you. We know that we need to work harder to improve our service to bring more values to you. Please feel free to contact us anytime you need via live chat or email us at support@smartifyapps.com