LAI Product Amazon Reviews

LAI Product Amazon Reviews

Reviews (2,232)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing store credibility by effectively displaying and managing customer reviews imported from platforms like Amazon and AliExpress. It offers high customization to match brand aesthetics and ensures customer privacy. The interface is user-friendly with visually appealing widgets. Merchants also commend the exceptional customer support for quick and professional assistance with technical issues and customization requests.

June 24, 2024

I would never ever use this again, avoid this like the plague if you value your product page's quality.

Had two weeks of randomly not showing review section or rating star section. Had to ask support way too many times to fix it. Every time they fixed it, I check the next day to find it disappearing again. Even when they did happen to make the sections show, the review images would be on and off ...

Flaxen Dreams
Australia
About 1 month using the app
Smartify Apps replied June 27, 2024

Hi, this is Jillian from LAI Product Reviews.

I'm really sorry to hear about your experience and the frustration it caused. Thank you for being so patient with us during this ...

July 9, 2024

dont get stupid cant edit

Flash Dental
United Kingdom
About 2 months using the app
Smartify Apps replied July 10, 2024

Hi, Flash Dental team; this is Jillian from the LAI Support team.

Each feature has its quota for each pricing plan. After checking, we found that you have used up the quota ...

July 24, 2022

It's a very good application, but at the moment I have a big problem I can't access it. please answer me as soon as possible

Derault
France
9 months using the app
Smartify Apps replied July 25, 2022

Hi Andy, this is Jillian from LAI Support team.
Thank you for taking your time to raise this issue to us! Furthermore, I would like to apologize you for the delay due to ...

Edited November 2, 2022

não estou conseguindo acessar o app ele não está abrindo...........................................

lojakepp
Brazil
5 months using the app
Smartify Apps replied November 3, 2022

Olá Lucas, aqui é Jillian. Sinto muito por esta experiência infeliz acontecendo com você. Jaime, nosso líder técnico, ajustou o código com a esperança de corrigir o problema ...

April 14, 2021

Very bad app and I suggest not to waste your time using it. It is not reliable, it is not legit, and it sounded to me as a scam. Why scam? be careful giving them access to your shop. Who knows what they are doing?. Another very important issue is they try to make you pay to use it. They get jealous when they see you upload so many reviews for free. They then make changes to the App so you won't ...

Allmartdeal
United States
3 months using the app
Smartify Apps replied April 14, 2021

Hi there!
I'm so sorry that you had this experience with our app. We've looked into the issue, and it seems that you need more guides to use our app properly. We sent you the ...

November 18, 2023

Very bad app, it is free when I installed it, but it charged you when 3 months gone. also you can't export all your reviews, the customer service is horriable ,DON'T USE IT OR WASTE YOUR TIME!! GET SCAMMED!!

Proinhair
China
3 months using the app
Smartify Apps replied November 20, 2023

Hello, this is Jillian from LAI Support team.

We checked and you used many premium features for free for 3 months because the store was in development mode before.

Even ...

September 9, 2023

Roubaram o meu dinheiro

Smart Daring
Brazil
3 months using the app
Smartify Apps replied September 11, 2023

Olá, aqui é Jillian, da equipe de suporte da LAI.
Sinto muito por esse mal-entendido. Para ser claro, todos os processos de pagamento estão sob o controle do Shopify. Além ...

Edited September 27, 2020

Hello, there are too many bugs in this app, how can I delete it? I don't want to leave too many obsolete programs to affect the running speed

starbestsellers
Hong Kong SAR
About 2 months using the app
Smartify Apps replied September 26, 2020

Hi Starbestsellers,
We're sorry that you encounter the problem. Our technical team is investigating and will fix for you soon.
Carla

November 16, 2021

Je supprime des avis mais il reste sur ma page produit.. L'assistance ne me répond très rarement voir jamais.

Wink
France
13 days using the app
Smartify Apps replied November 16, 2021

Dear Admin,

We genuinely apologised for the experience you have with our app. Due to the timezone difference, we couldn't provide real-time support and we are very sorry for ...

November 22, 2022

Horrible.
I would NOT recommend this app and I suggest you do not to waste your time installing it. I have doubts it is legit, because the email automation to ask for reviews wasn't working, nothing was working actually, and immediately they wanted to have full access to my account. You better be very careful giving blind access to your shop. Who knows what they are doing?... The app doesn't work ...

Aloha Jewels
United States
11 days using the app
Smartify Apps replied November 22, 2022

Hello, this is Jillian from LAI Support team.

First of all, I would like to apologize for all dissatisfying experiences you have with our app, especially on required steps ...