Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and customization options. They value its automatic review request emails and intuitive review management dashboard. The ability to display star ratings and review snippets on product pages is noted to influence buyer decisions and boost conversions. The app's support for photo and video reviews, which are showcased on Google, is also appreciated. Customer service is praised for its responsiveness and effectiveness.

December 20, 2022

App muito bom, mais não abre mais, tento entrar mais fica carregando para sempre!

reidoestockloja
Brazil
6 months using the app
Smartify Apps replied December 20, 2022

Olá, aqui é Jillian. Pedimos desculpas por esta experiência infeliz e agradecemos por nos relatar o problema.
Você poderia verificar o e-mail e nos deixar corrigir esse problema para você?
Aguardamos a sua resposta.

November 17, 2023

rene online shopping
Canada
6 days using the app
Smartify Apps replied November 19, 2023

Hi, this is Jillian from LAI Support team.
I'm sorry to hear about your past experience with our features.
I sent you a message to assist you with resolving any current issues.
We hope for your reply. Also, don't forget to enjoy your weekend.
Best regards,
Jillian Le.

October 18, 2023

shopkartnow
United States
About 11 hours using the app
Smartify Apps replied October 19, 2023

Hi, this is Jillian from LAI Product Reviews.
I'm sorry for any experience that made you unhappy with our app.
We sent a message to your support email contact to clarify your issue and resolve it for you.
Please kindly check the message and we much appreciate your response.
Best regards,
Jillian Le.