Reviews (2,176)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing functionality without disrupting workflows. They value the customization options for aligning review displays with their store branding and the ability to import reviews from Amazon and AliExpress. The support team is highlighted for its responsiveness and effectiveness in resolving issues. Advanced features also allow for editing parts of reviews, improving content management.

September 5, 2022

No dumb watermarks and easy-to-use ui. Customer service was absolutely nuts , they responded within seconds and always fixed my problems!

TheFreshMixer
Spain
3 months using the app
March 14, 2023

Very Trust worthy! gets back very quickly!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The Volcano Product
United States
3 months using the app
June 23, 2023

This is one of the most useful apps there is for any shopfiy user. Reviews are essential for making sales on shopify and LAI product Reviews makes it so easy to input and manage all your reviews efforlessly. Their customer service is one of the best I have come across, Parker helped me navigate around the app and directed me to the right paid plan to use.

Rayblooms
United States
3 months using the app
September 24, 2022

Veľmi dobrá aplikácia, ochotný team, ktorý vám rád pomôže ...
Bezproblémová komunikácia ...
V aplikácií sa výborne a ľahko pracuje ...
A mal som skúsenosť s veľmi ochotným pracovníkom Parkerom ...

Delxurio
Slovakia
3 months using the app
January 12, 2023

LAI review is my best app to export reviews from aliexpress and amazon
thankyou

Lovelynook
United Kingdom
3 months using the app
December 25, 2020

Great application, helpful to my shop. I can quickly import product reviews from Ali to my shop, everything looks great

football-buy
China
3 months using the app
Smartify Apps replied December 27, 2020

Thank you for your review! We're constantly working on improving our product as you wish.

April 20, 2023

From start to finish, my experience with Lai Reviews has been nothing short of excellent. Emily and the support team answered all my questions and have gone above and beyond to ensure that I have everything set up correctly.

Gordon Car Care
United States
3 months using the app
March 1, 2023

LAI competes with the leading review apps on Shopify without issues and even beats those at some points. For example the loading speed of the review sections is instant, on other review apps you would have to wait 1 - 2 seconds until the star rating pops up. Also the price point is really good for the features you get (Amazon import + video reviews). Last but not least the customer support is fantastic. I had a few requests about custom features and Emily & Nate helped me out.

euqlo
Romania
3 months using the app
January 29, 2021

I am very impressed with how this app is full of functions and how he manages to do them all very well

Lince Byte
Brazil
3 months using the app
Smartify Apps replied January 29, 2021

Thank you so much for your review! We are happy that our app can be a part of your business!

August 8, 2022

Hasta este momento le doy esta calificación porque se ha comportado mejor que las otras aplicaciones que he probado. Espero que siga así. Ahora he solicitado que me ayuden a importar reviews en simultáneo y veré cómo funciona. Gracias

Janyn´s vogue
Chile
3 months using the app