Reviews (2,113)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with platforms like Shopify, Amazon, and AliExpress, and extensive customization options. It supports importing reviews from various sources, which enhances its utility for e-commerce businesses. The customer support is highlighted as responsive, with staff members like Emily and Parker receiving specific praise. Features such as the ability to edit reviews and include photo and video content are particularly valued. Merchants find the app cost-effective and effective in boosting customer trust and engagement, leading to increased conversion rates and sales.

October 1, 2020

Easy no issues, just add to add extra code to get the review stars next to product name. Support was quick too.

The Clean Green Company
New Zealand
6 days using the app
October 28, 2020

I was looking for importing product reviews from Oberlo and aliexpress. This tool is a GOD given gift to me. Importing was easy as a cake.

ShopStunners
United States
5 days using the app
Smartify Apps replied November 3, 2020

Thank you for your review! We're constantly working on improving our product as you wish.

January 26, 2021

Amazing app. I don't understand why it is so underestimated. It works perfectly for what I needed for my site. Thank you very much.

NeckSOS
United States
5 days using the app
Smartify Apps replied January 26, 2021

Thank you for your kind feedback! We will keep working hard to make our app better!

July 30, 2023

This app is actually pretty good, most importantly it is free. The support seems to be there 24/7 for any small thing you need. Even with toggle a button. It just make our difficult life very easy. Highly recommend this app. Looking forward to exploring other great feature of this app.

Nooktales
United States
5 days using the app
November 5, 2020

App works incredibly well with lots of options to personalize. Very easy to implement and use. Recommended.

strapwire
Germany
5 days using the app
Smartify Apps replied November 10, 2020

Thank you so much for your feedback, we are thrilled to know that LAI Reviews app was able to help your business!

August 28, 2020

Perfecta y fácil. Lo único es que ahora no me reconoce ningún pedido y tengo que ir uno por uno buscando el link.

The Blondye Shop
Spain
5 days using the app
November 29, 2022

Parker is the best ! He help me a lot to fix all problem i have ! We upload csv files , put stars next to the title of my product ! Everything was good ! Thanks to the team !

Warmora
Morocco
5 days using the app
Edited April 19, 2023

I am usually one that uses multiple apps at the same time and compare to find the one that is best for me. When compared to others out there (For confidentiality won't say their names but will say they have tons of reviews to give you an idea), this one was the one who had all features combined, with great UI, affordable, and great customer service (Shout out to Jillian!).

You can random import reviews to make it seem more natural (not a common feature out there), delete review images if there is a picture you don't like (again not common), it has professional presentation with great customization (hide/show like buttons, flags, etc. / also noticed that other apps might hide the usernames like this A***I which I don't like, this one doesn't hide them.), google rich snippet and shopping integration (paid version but affordable), awesome email templates (with reminders!) and with coupons (others have it on expensive plans or very bad templates), you can add a photo gallery of your reviews, a review page, sliders, and pop-ups. Seriously, I'm impressed. The only thing they don't have is a Q&A feature and they are already working on releasing it some time in the future.

You might say that most apps out there might have some of these features yes, but it's hard to find one that has good UI, good presentation to it AND all features combined. And to top it off, it is very affordable! Other out there are very expensive and you can't have most features in the lower plans. This one does! So, take it from someone that has been where you were and has done thorough research on this. (3 half-days of analyzing yeesh!) Make it count!

Lightrox
United States
5 days using the app
December 7, 2022

extremely good LIVE customer support. especially Mr. Enzo was excellent!!!! Thank you very much for the fast support!

4beinheld
China
5 days using the app
July 4, 2022

So far top notch app and service. Everything works perfectly, customer service are quick and resolve everything perfectly with high standards. Lots of customization options and delivers a good high quality product for less than previously used top rated shopify review apps

Voklights
United Kingdom
5 days using the app