LAI Product Amazon Reviews

LAI Product Amazon Reviews

Reviews (2,182)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing functionality without disrupting workflows. They value the customization options for aligning review displays with their store branding and the ability to import reviews from Amazon and AliExpress. The support team is highlighted for its responsiveness and effectiveness in resolving issues. Advanced features also allow for editing parts of reviews, improving content management.

October 15, 2024

Great app with great support, Emily helped me navigate as new user that was a little lost, and was really patient while finding out what I was doing wrong. Thanks Emily :)

Sootheology
Australia
4 months using the app
October 7, 2024

Emily helped with my request to add reviews to my bundles without having to upgrade plan. So helpful and was done so quickly. Great customer service, no pushing to upgrade like alot of other apps would do.

Thanks again Emily appreciate the help.

Dustblitz
Australia
About 2 months using the app
November 8, 2024

I could not download reviews today as the Amazon site was down for maintenance, however the lovely ladies at LAI were so helpful.

A little earlier in the day I had another issue seeing my reviews in my store and they promptly rectified the issue for me.

They went above and beyond to assist me today. Good old fashioned customer service is still alive and well and LAI. I will continue to recommend this company moving forward.

Thanks LAI Team - Annie

Puppyum
Australia
14 days using the app
November 12, 2024

I am very satisfied with the service from LAI product reviews
And I got an amazing service from Emily! She was super friendly and got a very quick response! Really happy with this service

Las Parisenne
Netherlands
2 months using the app
November 5, 2024

I recently switched from Loox Reviews to Lai, and I couldn't be happier with the transition! The support from Lai has been absolutely top-notch—hands down the best I've ever received. A huge shoutout to Emily, who has been so attentive and supportive, and the dev team, especially Anthony, for going above and beyond to create a custom widget just for me! They customized it as a kind gesture, even though I'm not on the plan that typically includes customizations. No questions asked, just genuine support. Lai Reviews has truly set the bar for customer service, and I’m so glad I made the switch!

SolisSleep
United Kingdom
22 days using the app
October 4, 2024

Love this app! Really efficient for importing reviews from Amazon and the widgets are top-notch. I had an issue with my installation and Alena was able to take care of it immediately! Thank you for the awesome support!

ThinkPsych
United States
6 months using the app
October 7, 2024

Hi guys, My experience with LAI has been good so far. The support team is really responsive and are able to quickly fix the things in the background that Im unable to figure out on my own. Thanks to Alena and Parker for your quick responses and friendly can do attitude.

Cleanglow
Australia
28 days using the app
November 26, 2024

Alena helped me a lot with things that I was struggling with. She was so patient and happy to help. Thank you!!!

WiggleWave
United States
5 months using the app
November 22, 2024

I had an exceptional experience with the support team for this app. Doris, Emily, and Anthony (the developer) went above and beyond to help me. I needed assistance with modifying the mobile layout of the app, and they handled my request with incredible professionalism and kindness. Each of them promptly answered my questions and made sure I felt supported throughout the process.

I’ve used many apps, but this one stands out not just for its features but for the outstanding customer service behind it. Every time I create a new store, this app is always the first one I install because I genuinely believe it’s the best in its category. I highly recommend it to anyone looking for a reliable and user-friendly solution backed by an incredible support team!

Elvira Selection
Italy
9 days using the app
September 27, 2024

Customer service for this app was great. Appreciated Emily's efficient and handy support when I had questions/problems. She came back to me in a timely and professional manner. Would recommend others to use!

InsideEnhance
United Kingdom
3 months using the app