Reviews (2,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing functionality without disrupting workflows. They value the customization options for aligning review displays with their store branding and the ability to import reviews from Amazon and AliExpress. The support team is highlighted for its responsiveness and effectiveness in resolving issues. Advanced features also allow for editing parts of reviews, improving content management.

October 29, 2024

Just upgraded this app and came up with some problems, Anthony helped me with all my problems and solved them. Would recommend this a lot.

Furnulem
United States
2 months using the app
November 11, 2024

Customer service was amazing - Doris was very helpful. Very impressed that you have been able to work around a tech issue by having customer service import the reviews for you .

Rielle
United Kingdom
26 days using the app
September 28, 2024

Great but the greatest customer service ever and its an understatement cause I've never had a customer service representative help in this much for my problems. Especially Alena she's a lifesaver she's basically the Customer service God I was stuck with a problem with my store for hours and she fixed it for me in what ? a minute.

I definitely recommend LAI reviews app for your store not just for the app but for the support they provide you.

Alena is Gem If ya'll don't promote her I'll hire her as my VA

BONITTA
India
About 1 month using the app
October 7, 2024

I've been using this app for over 6 months and it functions really well. Its easy to use and the customer support has exceeded my expectation. As a busy business owner I 100% recommend.

Pura Clean
Australia
4 months using the app
November 14, 2024

I had a great experience with Parker who helped resolve my issue. Very professional, efficient, and provided clear solutions. Thank you for the excellent support!

KDD Essence
United States
20 days using the app
October 30, 2024

This App has been very easy to use, I did have some trouble finding something that has been recently changed, Emily was so very helpful, I wouldn't of been able to do what I needed to do unless I had her, so thank you Emily :)

Abdomina
Australia
17 days using the app
November 8, 2024

Amazing app with an amazing customer support team that answer all questions promptly. Best review app I have ever used.

Pick and Home
United Kingdom
4 months using the app
November 11, 2024

I would recommend it to other because i had some problem with the import of amazon review to my store and Kim and Alena from customer support really help me, they even did the transfer for me from their side i didn't even need to do anything and all that in a question of minutes.

Brustool
Canada
8 days using the app
August 26, 2024

I had a fantastic experience with Jillian from LAI Product Reviews! Her support was outstanding—quick, professional, and friendly. She made sure everything was handled smoothly and followed up to ensure I was satisfied. It's clear that customer service is a top priority for the LAI team.

If you're looking for a reliable reviews app with excellent support, I highly recommend LAI Product Reviews. The experience exceeded my expectations, and I'm confident it will do the same for you!

flexivari.
United States
3 months using the app
September 7, 2024

I think this was a very unforgettable communication conversation. They helped me solve the previously misunderstood operations and helped me recover all the lost reviews. This is a responsible team and I hope to recommend them to everyone!

zatobe
China
12 months using the app