Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and customization options. They value the automatic review request emails and direct customer feedback feature. The intuitive dashboard, star ratings, and review snippets on product pages effectively influence buyer decisions. The app supports photo and video reviews, displays reviews on Google, and is praised for its responsive and effective customer service.

March 14, 2024

Had my first interaction with their support and they gave me a feature from a higher paid plan for free as a gift before I could even begin to complain. Highly Recomended

Univerzo
Pakistan
13 days using the app
April 22, 2024

Definitely the best app for reviews, Emily from customer support has been awesome

Breathing Otter Store
Italy
29 days using the app
March 6, 2024

That is a great app for reviews, it has helped me a lot, it allows a lot of fuctions and the support of a cliente it really good, I reccomend it

Lizzie
Brazil
About 2 months using the app
February 3, 2024

I have not driven any traffic to the website yet but everything seems to be working great and the support team is Amazing, very fast to get back and supportive so I would recommend this App.

PureLxe
United Kingdom
About 2 months using the app
March 19, 2024

Support was incredibly helpful in answering my questions and coming up with a solution. The other apps I've contacted with my needs have been unable to help, so it was awesome to hear that LAI could work with me to make their app display how we needed.

Aerostich
United States
3 days using the app
March 1, 2024

I searched through about 20 review apps, and LAI have the best aesthetics for their reviews. They are also super responsive with any questions I have, and have adjusted things for me. A shout out to Nate on the LAI crew! Thank you guys, love your work. 5 stars from me, and I highly recommend this app!!

APOC Science Supplements
Australia
6 days using the app
January 26, 2024

I recommend LAI in everyway. Great Features, Great customer support! 10/10 Review service, Try over all other!

Swingnduck
United States
About 1 year using the app
March 20, 2024

Great app, and the support team are fast, professional, and helpful. I highly recommend it !

cenovate
Egypt
4 months using the app
April 19, 2024

Really great app have used them in the past so much value to what you are paying for, the staff team (maya) really helped me out importing my reviews from a old app to this app, very quick and lovely to deal with.

Bloosm
United Kingdom
8 days using the app
March 7, 2024

As a replacement for the Shopify Product Rating app, I tested 8 different other rating apps. LAI narrowly won the race ahead of Loox. Both apps are easy to use, are fast in the frontend and allow many options. In the end, I opted for LAI because the performance is fully convincing and the price is completely fair. In contrast to Loox, which is four times the price!

Last but not least, LAI has excellent, very flexible support :)

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Breuers Weltkarten
Germany
4 days using the app