Reviews (2,170)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing functionality without disrupting workflows. They value the customization options for aligning review displays with their store branding and the ability to import reviews from Amazon and AliExpress. The support team is highlighted for its responsiveness and effectiveness in resolving issues. Advanced features also allow for editing parts of reviews, improving content management.

July 11, 2023

I'm thrilled with LAI! As a Russian entrepreneur operating a Shopify store, I value efficiency and effective solutions, and LAI delivers on both fronts. The user-friendly interface and powerful features have significantly improved my store's functionality.

What impresses me the most is the automation capabilities. They've freed up so much of my time, enabling me to concentrate on the growth of my business.

The customer support is another commendable aspect. They are swift, accommodating, and genuinely committed to customer success. I'm confident in recommending LAI to anyone seeking to streamline their eCommerce operations. This app truly deserves a 5-star rating!

FreshPeachCo
United States
About 1 year using the app
October 19, 2020

Absolutely a 5 star app! Love it. I have been using the paid version until I saw it. Thank you so much for this FREE app to help start ups with low budget.

Style Starrings
South Africa
About 1 year using the app
Smartify Apps replied October 27, 2020

Thank you for your feedback. It helps us to thrive continuously to provide you with an overall outstanding experience.

August 12, 2021

Used this app to add reviews to store and it was very easy. I like how you get to approve and disapprove which reviews you'd like. Very aesthetic!

The Pet Scrubby
United States
About 1 year using the app
Smartify Apps replied August 13, 2021

Hi The Pet Srubby team,

It's amazing to receive a review from such a nice customer like you. Please feel free to hit us up when you need further assistance. We are always here to help!

September 16, 2021

Janice assisted me effectively and efficiently. Hard to find service this impressive these day! Thank you so much!

Vitamer South Africa
South Africa
About 1 year using the app
Smartify Apps replied September 16, 2021

Hi Vitamer South Africa team,

It is such a great pleasure to us to receive your feedback. Janice would be very happy to see this. All of us are so in love with your store's vibes. In case you need anything else, please don't hesitate to contact us. See you soon ❤️

February 4, 2021

I like the app, it is easy to use and customer support is always there to help. Richard was excellent and patient with me and helped me to solve my problem! 5 stars

Audrey Marie Shoes
United Kingdom
About 1 year using the app
Smartify Apps replied February 4, 2021

Thanks for your review! Our Support Team and Richard are definitely so grateful to see your review because it motivates us a lot to continue our works.

April 8, 2023

Very responsive team ready to help if you have any difficulties so don't hesitate to ask. Thanks again for your help!

Maison du Panda
France
About 1 year using the app
August 4, 2022

I've tried more than ten review software and none of them met my needs. Until I found this software, they can create text reviews, image reviews, video reviews. They support importing reviews and modifying reviews. Best of all, they support 2-column layouts for mobile! I really think their team is amazing, they seem to know the various shortcomings of other software and fix all of them in their app. Plus, I love their customer support so much! ! Thanks Jillian and Anthony, they helped me with so many problems! ! !

keepritual
United Kingdom
About 1 year using the app
March 3, 2023

I tested a few review apps and found LAI to be most suitable for my store! It's so easy to use and customise to look really great. Lyn has been amazing in answering my questions!

Youla Beauty
Australia
About 1 year using the app
March 6, 2024

That is a great app for reviews, it has helped me a lot, it allows a lot of fuctions and the support of a cliente it really good, I reccomend it

Lizzie
Brazil
7 months using the app
April 7, 2021

I had some trouble viewing the reviews on my page with the flow theme so I contacted support and they were super helpful! Janice made sure to fix the problem as soon as possible and always kept in contact with me. Amazing app. Definitely recommend!

Vip Luxe Collections
United States
About 1 year using the app
Smartify Apps replied April 8, 2021

Thank you very much for leaving us valuable comment. Janice is so grateful to receive your feedback for her! Please keep in touch with us so we are able to provide better support for you.