Reviews (2,170)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing functionality without disrupting workflows. They value the customization options for aligning review displays with their store branding and the ability to import reviews from Amazon and AliExpress. The support team is highlighted for its responsiveness and effectiveness in resolving issues. Advanced features also allow for editing parts of reviews, improving content management.

November 12, 2020

Amazing customer support!! Alice and her team helped me with all my specific requests even though the app is for free. One of the best review apps on the store!

Catchamazing
France
About 1 year using the app
Smartify Apps replied November 25, 2020

Thank you for taking the time to leave a review. We're happy to hear you're a satisfied long-time customer. We're very excited to be a part of your brand.

May 28, 2023

LOOK NO FURTHER! This is the best reviews app there is. I have tried a lot of them and LAI beats them all. Not to mention their customer support is the best. Shoutout to PARKER who was able to help me immensely and was a total life saver - he was so patient and kind. He offered the best customer support I have received online. I love this app and am very happy with my experience.

Dermaglobeauty
United States
About 1 year using the app
February 7, 2021

At the very beginning I used this useful but rough app. It's great to see its updates and improvement. I'm on the way of exploring the new functions. Thank the team give me a gift of using LAI app with all current features Free Forever. Hope it could be better and better to help our small business.

Gatosun
China
About 1 year using the app
Smartify Apps replied February 7, 2021

Thank you for spending time giving us a feedback! We are thrilled to know that our LAI app could be a part of your store!

June 8, 2021

The support team was amazing! The app is very simple to use and aesthetically pleasing on my store.

House Uplift
Australia
About 1 year using the app
Smartify Apps replied June 9, 2021

Hi House Uplift team 👋

Thank you so much for taking the time to share your 🌟 experience with us 💕. We take pride in knowing our customers are happy with our app experience. 😘🌷

May 9, 2022

perfect solution compared to loox . more features and faster to load . what.I love the most about this app is the awesome customer support !

megahotdeal.fr
Ireland
About 1 year using the app
Smartify Apps replied June 8, 2022

Thank you so much for your kind words ^^ We are always devoted to offering the best service and help every shop owner from start to success. Have a nice day 💙

January 17, 2021

Its the best app for reviews. Its free and the support is very helpful. I have had some problems with the integration and they have done it for me

Epox
Germany
About 1 year using the app
Smartify Apps replied January 19, 2021

Thank you for your review. We're so happy to hear you had a positive experience with our app and our customer service! We'll definitely let them know.

December 30, 2020

Easy to use and really free. Waiting to see the conversion from the customers seeing reviews. I will recommend

FITNEWYEAR
United States
About 1 year using the app
Smartify Apps replied January 1, 2021

We are thrilled to have you with us! Really appreciate your review of our app. We are also glad that you enjoy using our app! We are always here to provide the best we could. Please don't be hesitate to share your thoughts with us.

November 1, 2022

They have an excellent service and they are always willing to help no matter what the issue is. Great app, great service.

PUPPIES HAPPY
Dominican Republic
About 1 year using the app
April 3, 2023

Helpful, quick, and friendly response to help chat. I like the options of their product so far too!

The Sun Catcher Store
United States
About 1 year using the app
April 11, 2024

Atendente atenciosa, educada , com respostas rápidas e claras. Ótimo atendimento!

TAFF
Brazil
2 months using the app