Reviews (2,170)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing functionality without disrupting workflows. They value the customization options for aligning review displays with their store branding and the ability to import reviews from Amazon and AliExpress. The support team is highlighted for its responsiveness and effectiveness in resolving issues. Advanced features also allow for editing parts of reviews, improving content management.

March 23, 2021

This app has been amazing from the start! I had some questions on how to get some features to work with my theme and the customer service reps Summer & Darlyn were so quick and helpful! they had everything and sorted out for me quicker than I ever expected! Great app! Does more than advertised!

TNT Print House
Canada
Almost 2 years using the app
Smartify Apps replied March 23, 2021

Thanks for leaving us a review! We're glad that you enjoyed your experience with our app. Summer and Darlyn would be excited to know that you enjoyed their service!

May 24, 2021

I love this app. Their support is so fast and professional. The best free app for reviews on the market !! Thank you for your service!

moré
Bulgaria
Almost 2 years using the app
Smartify Apps replied May 25, 2021

Dear Moré team
Thank you so much for taking the time to leave us a 5-star rating 🎉 - it's much appreciated 👏.
Our team always tries our best to ensure the best service 🌹🌺🌷 we provide to customers. Once again, thanks for supporting our business, it truly means a lot to our team!
😘 Please reach out to us anytime you need

July 25, 2020

Good app & quick support. Recommended.
We submitted a request and they resolved in just one email. Nice job!

iLKi toys
United States
Almost 2 years using the app
May 28, 2021

Great app, works perfectly. Free plan is nice and customizable and import is easy. Lets you edit before you import which is perfect.

Gobii
United Kingdom
Almost 2 years using the app
Smartify Apps replied May 29, 2021

Dear Gobii team 🥰
Thank you for the wonderful review 💕🌼 and for taking the time to share your feedback with LAI AliExpress Reviews. Our priority is customer service 🌸 and we are ecstatic that we met that mark!
Kind folks like you make our job a pleasure.💙
Wish you blessings! 🙏

September 6, 2022

This app is good enough compared to other paid review apps! I am using the free version and I am more than satisfied with the service provided!

FXIBLE Shop
France
Almost 2 years using the app
December 8, 2022

A great App to import my amazon reviews. At the beginning i had some troubles and i contacted the customer service. They was very nice and hekped. Ecspecially Parker was very nice and imported all my reviews because i couldnt do it. It was work for hours. Very happy :)

Zadawerk
Germany
Almost 2 years using the app
Edited January 13, 2021

Update: Customer service is AMAZING!!! I updated the theme on my store and it caused stuff to go out of wack and i reached out and customer service fixed it so fast!! I highly recommend this app!!! 1/13/2021 Simple and free! Easy to add many reviews with and without pics. and it's great that we can choose countries and languages.

LuvDiscounts
United States
Almost 2 years using the app
Smartify Apps replied December 1, 2020

Thank you so much for your review. We're happy to know you're all set up and ready to go!

February 10, 2023

I like it I like it I like it I like it I like it I like it

it save my time

it save my time it save my time it save my time it save my time

OEYES
Hong Kong SAR
Almost 2 years using the app
February 25, 2024

perfeito!

Encanto de Mulher
Brazil
21 days using the app
January 15, 2021

Great conversation with Harley from support, she solved what I asked for. I recommend using this app!

Modern World
United Kingdom
Almost 2 years using the app
Smartify Apps replied January 15, 2021

We are incredibly grateful that you took the time out to leave us a 5-Star review of LAI and our customer service. Our customer service teams try their best to be responsive to our users. Don't be hesitate to contact us again if you have any questions.