Reviews (2,170)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing functionality without disrupting workflows. They value the customization options for aligning review displays with their store branding and the ability to import reviews from Amazon and AliExpress. The support team is highlighted for its responsiveness and effectiveness in resolving issues. Advanced features also allow for editing parts of reviews, improving content management.

Edited December 14, 2022

My customer support agent (Parker) was super helpful and responsive. I had struggles with importing my reviews and Parker helped me with instant and very professional yet humane replies helping me to import my reviews.

malasthenics
United Kingdom
About 1 year using the app
May 20, 2021

This app is very well built! You can add your customers review very easily, and the support team is very active and helpful !

Mon Univers Bébé
Switzerland
About 1 year using the app
Smartify Apps replied May 21, 2021

Dear Mon Univers Bébé team
Thanks for leaving us such a wonderful review. 🌺We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. 🌹😘😍
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. 💪✨
So thanks for your kind words and we look forward to seeing you again! 👋

January 28, 2021

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useful&practikal
Slovakia
About 1 year using the app
Smartify Apps replied January 28, 2021

Thank you for giving us a 5* rating! We are happy that our app can be a part of your store!

August 21, 2023

Stellar customer service, the fastest one I've seen so far. Highly recommend for the support and level of customizability. Big up to Emily for helping me out super fast!

Svmmerbby
United Kingdom
About 1 year using the app
February 19, 2021

I like how the reviews are shown. Clear and give the client a good option to show their experience with our products.

WebMatras
Netherlands
About 1 year using the app
Smartify Apps replied February 19, 2021

Thank you for your review! We are happy to hear that you are enjoying LAI AliExpress Reviews!

January 15, 2021

I like this app it's really Great, and the support helped me a lot they are very responsive, thank you again

sveltbody
France
About 1 year using the app
Smartify Apps replied January 15, 2021

Thank you for taking the time to leave a review. We're happy to hear our customer service was able to fix your issues and get you up and running smoothly!

October 30, 2023

They did a good job

TTLIFE OXYGEN CONCENTRATOR
China
About 1 year using the app
August 11, 2022

I just started using it. But so far I have only good things to say. Especially when it comes to customer service.

BYCLEVR
Portugal
About 1 year using the app
December 13, 2021

Nice app, the customer service is very patient and help me solve some problems. I recommend this app!

Sinocare
China
About 1 year using the app
Smartify Apps replied December 13, 2021

Hi Sinocare team,

We're happy that we can help you with your problems. Please let us know if we can support you with anything further, and thank you for taking the time to leave us these super kind words.

April 6, 2023

Great customer service is the most important thing in the business the app itself he doing its job everything's perfect!! 5 STARS Deserve it

Murttshy
Morocco
About 1 year using the app