Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and customization options. They value the automatic review request emails and direct customer feedback feature. The intuitive dashboard, star ratings, and review snippets on product pages effectively influence buyer decisions. The app supports photo and video reviews, displays reviews on Google, and is praised for its responsive and effective customer service.

April 20, 2023

I recently started using the LAI Product Reviews app for my Shopify store, and it's been fantastic! It's easier to use than other competitors, and the user interface is super nice.

The app is user-friendly, making managing reviews a breeze. It looks great and works smoothly with my store.

I highly recommend LAI Product Reviews for a simple, reliable, and visually appealing review solution. It's made handling customer feedback so much better!

MyPetify
Germany
8 months using the app
August 22, 2020

amazing app! A MUST have for every store! worked flawlessly with no integration problems whatsoever!

FoxBooklet
Canada
8 months using the app
Edited November 29, 2020

Hi so Actually there was a problem with the app yesterday, but the support team responded quickly. It was great and now everything works fine. Thank you Carla for your Help. !!!! Much love ! Great aPP

SwagyDogy
Lebanon
8 months using the app
Smartify Apps replied October 21, 2020

UPDATE:

Thank you very much for giving us a chance to support you better! I'm so happy that we connected. Have a great day!

Carla
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Hi there,

Thanks for your feedback! Our team has fixed it right away for you. We have also created a ticket number 1874 to support you. Kindly check your mailbox and let us know.

Carla

Edited October 6, 2021

This is a great app with outstanding customer service! Janice was a massive help. 10/10. Would 100% recommend this app to anyone.

The Drowsy Dog
United Kingdom
8 months using the app
Smartify Apps replied October 7, 2021

Hi The Drowsy Dog team,
Janice who provided service will love to read the kind words you left about their service! Thank you for the feedback and we hope you contact us again! Cheers 💚

November 24, 2020

Very nice App and service, because my theme the app code not install to the right place, but the developer help me to make it right. cannot believe it's free App

Devilwears
Hong Kong SAR
8 months using the app
Smartify Apps replied November 25, 2020

Thank you for taking the time to leave a review. We're happy to hear our customer service was able to fix your issues and get you up and running smoothly!

December 14, 2022

O App é excelente e o atendimento é nota 10! Eu amei! Precisei tirar dúvidas por duas vezes e fui muito bem atendida.

ZumZum Presentes
Brazil
8 months using the app
March 27, 2023

Really great app and staff is really helpful and understandable. Must try its really helpful app good

heavensflame
Greece
8 months using the app
December 5, 2020

I have transferred some comments from Alipress. Good application! And how can I modify or delete some unsuitable comments.

elsalashes
China
8 months using the app
December 14, 2020

Awesome apps and wonderful customer service. Make my store looks much better. Highly recommended! Thank you!

Belraco
United States
8 months using the app
Smartify Apps replied December 14, 2020

Thank you for taking the time to leave a review. We're happy to hear you're a satisfied long-time customer. We're very excited to be a part of your brand.

October 9, 2020

This app is really good, also helps you step by step to put the reviews on your product page. I recommend it 100%.

TYGOSTORE
Spain
8 months using the app