Reviews (2,173)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing functionality without disrupting workflows. They value the customization options for aligning review displays with their store branding and the ability to import reviews from Amazon and AliExpress. The support team is highlighted for its responsiveness and effectiveness in resolving issues. Advanced features also allow for editing parts of reviews, improving content management.

March 22, 2021

Customer service was really great, helped me out and optimized the settings for me, highly recommended!

NEUPUNK
China
8 months using the app
Smartify Apps replied March 22, 2021

Thanks for your review! Our Support Team is definitely so grateful to see your review because it motivates us a lot to continue our works.

Edited May 4, 2023

O melhor atendimento de suporte que já tive na minha vida. Pessoal extremamente qualificado, paciente... Resumindo em um palavra: EXCEPCIONAL! PARABÊNS1

A Varejo Max
Brazil
8 months using the app
December 16, 2022

Their product and customer service are so nice. I'm Tony from Canada, this is a real review not imported by them! Lol

TWJ's Choice | TWJ trading Inc.
Canada
8 months using the app
April 2, 2023

Thank you very much Parker for your Great Support! Parker is very friendly and helped me to remove the old review app from our store. This Review app is amazing! makes everything easy. This is the best review app I used so far. The free plan is very useful for new start up.
Thanks again Parker!

Regards,
Monisha

Moila Fashions
Australia
7 months using the app
November 23, 2020

Awesome app, has all the features you need to launch your shop like photos, design, customization, etc. Recommend

Next Art Lab
United States
7 months using the app
Smartify Apps replied November 25, 2020

Thank you for your review! We're constantly working on improving our product as you wish.

June 20, 2022

One of the best review apps. I have tried a few in the past but this is by far one of the best ones I found. great customer service also. I am happy with the app and its customer service.

Styleeo
Australia
7 months using the app
October 11, 2021

great at communicating, and helping you. Easy to import reviews on store. Reviews can go on any page in store

REALLND
United States
7 months using the app
Smartify Apps replied October 12, 2021

Dear Reallnd team ❤️
We’re so glad to hear you loved the experience! Since you enjoyed our review importer and designs, we recommend you schedule a follow-up with us in your free time. We’re happy to help you again, whenever you need us!

July 11, 2023

I recently had an outstanding experience with the LAI product review app, and I cannot express enough how incredible the app and its customer service truly are.

In the midst of managing my products, I accidentally deleted one that had accumulated a staggering 900 reviews. Panic set in as I realized the magnitude of my mistake. I assumed those reviews were lost forever.

I immediately reached out to the customer service team, explaining my situation and expressing my concern about the lost reviews.

The following day, I received another email from the LAI product review app's support team, confirming that they had successfully restored all 900 reviews for my deleted product. I was overjoyed!

The LAI app itself is user-friendly interface allows for effortless navigation, making it a breeze to manage and monitor product reviews.

I wholeheartedly recommend the LAI product review app to any business owner or individual seeking a reliable and feature-rich platform to manage their product reviews.

Thank you, LAI product review app, for providing an exceptional product and customer service that truly goes above and beyond.

Redwave
France
7 months using the app
September 21, 2020

Great app, as useful as many other paid apps. Easy to improt reviews and fully customizable. Thanks for your great work !

Thermo Life
United Kingdom
7 months using the app
October 20, 2022

Chick helped me out when I was confused. Good service because she just figured out my issue and completely fixed it.

Heated Feet
Canada
7 months using the app