Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and customization options. They value the automatic review request emails and direct customer feedback feature. The intuitive dashboard, star ratings, and review snippets on product pages effectively influence buyer decisions. The app supports photo and video reviews, displays reviews on Google, and is praised for its responsive and effective customer service.

April 12, 2024

Very good service, prompt response. I was struggling to install the review widget in my store. But Lai technical team helped me to sort it out. Very happy about their support and a good app as well.

Classy Chicago
New Zealand
About 1 hour using the app
April 16, 2024

Very good and fast support. thank you Emily

Blambi
Germany
1 day using the app
April 1, 2024

Atendimento muito Top da Emily.

Mundo Da Utilidade
Brazil
About 2 months using the app
December 26, 2023

Thank you for helping me, Parker. This app is also a review app with excellent price and quality

Hankeen
United Kingdom
4 months using the app
January 31, 2024

Thanks for the nice help in the Support center!

Thanks Anne

Katzenzauberwelt ihrem Testsieger
Germany
About 2 months using the app
February 15, 2024

bad to the bone my g

The Motorcycle Collection
United States
About 2 months using the app
February 25, 2024

So far so good - this app looks very promising. Had a little issue with importing the existing reviews but support were very quick to guide me and we got it sorted. Thank you very much Hillary!

Falabella Jewellery
United Kingdom
About 2 hours using the app
February 17, 2024

BEST PRODUCT

CartsNow
United Kingdom
2 months using the app
March 14, 2024

O aplicativo é bem bacana! Estava com dificuldade de mudar o formato da data e o suporte foi muito atencioso e me auxiliou.

Gshop Brasil
Brazil
6 days using the app
December 24, 2023

I got the best support from LAI product review. They replied to me on the live chat even though it's holiday. Super helpful! Definitely recommend to anyone who needs reviews on their website.

Nailboratory
Hong Kong SAR
4 days using the app