Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and customization options. They value the automatic review request emails and direct customer feedback feature. The intuitive dashboard, star ratings, and review snippets on product pages effectively influence buyer decisions. The app supports photo and video reviews, displays reviews on Google, and is praised for its responsive and effective customer service.

December 6, 2022

Best review app on shopify!!
help us alot
costumer service is great! very easy to install.
thanks !

Retrogames4u
Israel
4 months using the app
May 28, 2021

Harley from the support team was absolutely amazing.
She helped me to do bulk reviews import and explained everything. Even went further to ask for access to my store to do the required customization. Overall the app looks good. I like the way it looks on my store. I will be looking at how it influences my conversion rate. Once again, their support team is amazing!

fluffytreasure
Ukraine
4 months using the app
Smartify Apps replied May 29, 2021

Dear Fluffytreasure 💙
Thank you so much for taking your time to leave us an amazing review! 🌟 Reviews like these are why we're often called one of the best review apps on Shopify. ✨✨✨
Harley 🌷 and Janice 🌹 would be definitely over the moon to see your words. Once again, thank you so much for the fantastic comment on our job! 💪

November 22, 2020

Awesome app, very easy to use and the best review app that I've come across to date. Much more convenient than the others

TruvalStore
United Kingdom
4 months using the app
Smartify Apps replied November 25, 2020

Hi Admin 👋Thank you so much for your feedback, we are thrilled to know that LAI Reviews app was able to help your business!

April 27, 2021

Their customer service is top-notch. They helped me with any concerns i had and even went beyond my expectations by suggesting features. Best part it's all free :)

Sanctuarity
Canada
4 months using the app
Smartify Apps replied April 28, 2021

Thank you for giving us this valued feedback. We're over the moon to receive your beautiful words. Please stay in touch with us to get more support via live chat or email us at support@smartifyapps.com

Edited January 22, 2021

Amazing app! Thanks for making it free, app is pretty feature rich and fast compared to other review apps. overall the best in class, Highly Recommended app!! Update: i know that a huge update will be released soon, for the website speed performance please keep the code simple and fast as it's right now. Thanks to all development team.

Teeraphy
Spain
4 months using the app
Smartify Apps replied December 23, 2020

Thank you for your feedback. It helps us to thrive continuously to provide you with an overall outstanding experience.
About the problem of mobile display, our dev team has already fixed it for you yet and also informed you via your email. Let us know if you have further questions about the app

April 26, 2023

I love the App, it easily lets me upload my reviews in no time. I would definitely recommend it to people to download to there store and use.

OnlinePetMarket
United States
4 months using the app
December 26, 2020

it is amazing app , i have used it it is really helping me and i am sure it be an added value for my business

Narinova
United Kingdom
4 months using the app
Smartify Apps replied December 27, 2020

Thank you for taking the time to leave a review. We're happy to hear you're up and running and seeing results!

February 8, 2023

Ótimo serviço e atendimento, o app é muito bom!! voce consegue personalizar tudo e se por acaso tiver alguma duvida, a equipe deles vão te ajudar com oque precisar.
Recomendo esse app!!

Loja NeoSaúde
Brazil
4 months using the app
October 22, 2022

Really great app and has tons of amazing customer support to help the struggling. I really appreciate the help so far

Rated-X LLC
United States
4 months using the app
January 16, 2021

satisfait excellent franchement sa m'aide beaucoup avec les avis on peut rendre confiance les clients ! cool

TheMarketMarques
France
4 months using the app
Smartify Apps replied January 19, 2021

Thank you so much for dropping us a review! We're so proud to acknowledge that our app will be a part of your site