LangShop AI Language Translate

LangShop AI Language Translate

Reviews (720)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate translations and user-friendly interface, enhanced by DeepL integration. They value the ability to customize translations for local nuances and the responsive 24/7 support team. The seamless Shopify integration and features like SEO translation and customizable language switchers help enhance international visibility and streamline translation processes.

February 15, 2020

the app is great - saved a lot of time and work.
the support is even better - quickly and to the point.
thank you Dayana :-)

Meritum Design - możesz więcej
Czechia
12 days using the app
December 13, 2020

Hi everyone, I am really very comfortable with this app, always kind and very professional customer service in case of problems.
Recommended 5 stars

eroke italia
Italy
12 days using the app
Aheadworks replied December 13, 2020

Many thanks for your warm feedback! We are really pleased to assist you with setting up your store! We are available for you 24/7!

Kind regards, your LangShop team!

April 7, 2021

Guys, I cannot emphasize this enough. This app is off the charts and their customer service is the best out there. I never had a problem with the installation and reaching out to customer support. Translate & Currency Langshop is simply just the best multilingual store in the market. If anyone is looking for any translation and currency app, this is the one for you.

The Lightbulb Moment
Philippines
12 days using the app
Aheadworks replied April 7, 2021

Thank you so much for taking the time to leave an excellent rating! We really appreciate your business ;) Please let us know what we can do for you in the future!

Warm regards,
LangShop Team

February 11, 2022

Great support, worth 5 stars. Thank you so much Egor! the app is the best shopify translation app. awesome

AliAbi متجر علي آبي
United States
11 days using the app
Aheadworks replied February 13, 2022

Hello!
We really appreciate your time for leaving such a great review.
Our team is glad that our app and service meets your needs and we'll try our best to become better every day :)

Best regards,
Langshop Team

December 30, 2020

1 day in and I love this app. So many ways to tweak each translation within the app to get things perfect inside the app and the custom support is second to none. 5 stars from me. Def recommend!

GoFit
United States
11 days using the app
Aheadworks replied December 30, 2020

We can’t thank you enough for the kind words about LangShop. Your review means a lot to us and lets us know we’re on the right track!

Looking forward to seeing you again soon and thanks again! We are always ready to help!

February 11, 2020

I have tested the app , did not fit my needs but when an issue was created upon uninstallation i received great support from the team there and completely solved my issue.

COOL n NICE SHOP
Greece
11 days using the app
March 6, 2021

Simply works.... and also the best help center that i found... Perfect PErfect. The automatic translations do the work very well...

www.zapatosbebe.es | Tienda Online de Zapatos para bebés
Spain
10 days using the app
Aheadworks replied March 6, 2021

We are thrilled to have you as part of the LangShop family! Thank you for sharing your kind words with us. We look forward to serving you again soon!

Warm regards,
your LangShop support team

Edited December 26, 2019

Really nice app, well structured, good UX, convenient and understandable to use. Last but not least - exceptional support. Really good, polite guys with big willing to resolve your issues.
Nonetheless, I didn't find integration with one very specific app. But support is already working on it.

All the best to you guys.
Keep up the good work!

KRAVITZ Concept
Israel
9 days using the app
Edited November 7, 2021

We are very sorry that this is not the update that you expect, but we were very angry about something that happened to us. We ALREADY had this application installed under the STANDARD plan and with the Flow Translation option AVAILABLE. Well, months later, we decided to install this application in another shop to make a migration and now, in the new shop, we NO LONGER HAVE THE FLOW TRANSLATION option AVAILABLE. They force us to upgrade our account. Ridiculous! We have explained to technical support not once but TWICE that we ALREADY HAD that option enabled in our previous account under the STANDARD plan and that, due to the migration, when installing the app again it no longer appears, being under the same STANDARD plan. Sure, they have offered us a 20% discount but... What's the point if that makes them withdraw the functions? We had been with the app for MONTHS in the other shop and, surely, their policies changed and they decided to start charging for something they did NOT charge for before. And I accept that. But what is not acceptable is that a customer who ALREADY HAD THE APP INSTALLED previously with certain conditions, loses all rights because they simply had to migrate the shop. Of course, that is not an intelligent way of building customer loyalty. Good luck!

The Lord Of The Bubbles
Mexico
9 months using the app
Aheadworks replied July 1, 2022

Hi!

Thank you for your feedback. We’re sorry you had a bad experience while using our application. We'll strive to do better.
Likewise, we apologize that after the upgrade, our app do not satisfy your expectations anymore.
Here is the list with all the features available for each plan https://langshop.io/pricing

Hope one day our app would be able to satisfy all your needs!

Kind regards,
Langshop team

Edited October 6, 2021

That's strange, I did not touch the app for months and now, each time I try to open it, I get the message : "oops, something went wrong". That's unfortunate, this app does a good job but now I can't add any new translations. Can you solve it? 6th October - Thanks to their quick reply, I managed to regain access to the app by allowing all cookies, a big thanks to the team. Quick question though : if I need all cookies to run on my browser to access the app, does our customers have to allow all cookies on their browser as well to access the translations?

Boutique Montblanc Monaco
Monaco
8 months using the app
Aheadworks replied October 5, 2021

I would like to apologize for the issue that you have faced. I have created an internal ticket to your shop in order to discuss the reported case.

Our developers have investigated the issue that occurred and figured out that it's related to the browser cookie, not our app.
That's why tho fix the issue, please allow all cookies in your browser settings, so the app can work again.
Depends on your browser it can be done in different ways.
Please find instructions on how to make it happen here
https://help.langshop.app/hc/en-us/articles/4407737159570-Cookies-Management .

Regarding your question, no, your customers are not affected by this requirement.
Also, I'd like to let you know that currently, we are working on the app improvement that will isolate the cookie issue.
If you'd like our Support Team will let you know once this feature is implemented.

It's really important for us to make the app working well and our customers happy.
We are looking forward to hearing from you on the ticket and are always ready to help with any case related to our app.