Reviews (683)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its quality, speed, and efficiency. It's praised for its user-friendly interface, ability to handle large volumes of translations, and integration with DeePL and Google API. The app allows customization of language switch buttons and offers exceptional customer support. It's cost-effective, offering translations into five languages for $30 with no word limit, making it ideal for businesses aiming for global expansion.

Edited February 7, 2024

翻訳されていない箇所があって、ずっと原因がわからなかったのですが
Langshopのサポートにチャットしたら
Boost AI Search & Discoveryアプリが影響していることがわかりました。
Boost AI Search & DiscoveryのMultiple-language data Syncを更新したら
翻訳されなかった部分も翻訳されるようになりました。
ありがとうございました。
★4にした理由は、3回同じ問い合わせをして、3人目のサポートの方がようやく正しい解決策を提案してくれたからです。

RAREMY(レアミー)
Japan
Over 3 years using the app
Aheadworks replied February 7, 2024

こんにちは!

レビューをお寄せいただきありがとうございます!
アプリに関するご質問やサポートが必要な場合はお知らせください。
喜んでお手伝いさせていただきます!

よろしくお願いします。
Langshop チーム

July 15, 2023

The application is very complete and is very valid.
I ask the team to delete the codes of the app because I have uninstalled it and I am going to reinstall it later.
I need the technical service to delete all the app code in my template.

Utensils For Kitchen
Spain
4 months using the app
Aheadworks replied July 16, 2023

Hello!
Thank you for leaving a review!
We are always happy to help :)
Our support team has already replied to your query, we are looking forward to hearing from you.

Kind regards,
Langshop Team

September 4, 2023

Ich arbeite mit Lang Shop schon länger und es macht, was es machen soll.
Doch das beste ist der Support der funktioniert einwandfrei. Vor allem Lilia ist top und konnte meine Probleme schnell lösen.

TT-STORE
Switzerland
Over 1 year using the app
Edited May 8, 2022

Review updated: After leaving a bad review on the service, I was quickly contacted by the customer service to solve the problem that was reported.

MOPAWO
Poland
About 3 years using the app
Aheadworks replied April 21, 2022

Hello!
We're sorry to hear that you've faced such situation.
We've already issued the refund for this charge that you received, since all the charges proceeded on the Shopify billing side, but not directly on your LangShop side. This is a very unfortunate misunderstanding for which we apologize and for the inconvenience connected with it. Would you be so kind to reconsider or remove the review you've left. We really appreciate our customers and every feedback left is really important to us.

Best regards,
Langshop Team

August 5, 2021

It doesn't work with all apps. But it gets all the basic stuff done. Great instant support. Now my site is out and I am happy with it. Thank you very much!

全清ALLKLEAR
Hong Kong SAR
About 3 years using the app
Aheadworks replied August 6, 2021

Dear 全清ALLKLEAR,
Thanks for your review. Our app has a solution to translate the content of most 3rd party apps. Please write to us at support@langshop.app or contact via 24/7 LiveChat so we could check the details and find the best solution for you.

Edited March 20, 2021

This is a very useful app, I highly recommend it.
Still there are some features that could be added and some that should be better.
Such as: -Live visual translation on the website -Search tool to find a particular translation
-Analytics to know which language and currency is more/less used
-Manual Payment options could be translated
-Preview email notifications with or without translations
-Some feature to help translate notifications in a better way (ex. excluding code and HTML tags and translate only the text that it's sent to customers)
-Sistem that can translate a certain word in the same way (ex. a brand name)

Sports Training
Portugal
Over 3 years using the app
Aheadworks replied March 20, 2021

Hey, many thanks for your updated feedback ;) It's really appreciated! We will do our best to achieve your requests! Don't hesitate to contact us :)

Warm regards,
LangShop Team

Edited April 15, 2022

Update 14.04.2022
-----------
A problem has arisen that somewhat diminishes the fun of the app, which is still very good in itself. Apparently due to technical issues, when you update the theme, you lose those translations that are not tied to Shopify sources, but are part of the elements of the theme. The statement from LangShop support is that you have to translate all these elements again. Sad. However, there is an export/import function with which you can import the old translations into the updated theme with a little effort and knowledge of Excel. It's not quite a hundred percent, because only the source texts but not the elements itself can be identified, so this might still transport some errors, but it's better than nothing. I think there should be a way to comfortably save these elements translations without tinkering with Excel and import them back into the updated theme. The day the developers offer such theme translation's backup and restore function, I am happy to refill the 5th star.------------I have tested a couple of translation apps, but this is far the best one I have experienced. As it is not belonging to those that are the most cheapest, but I think the all over features are outstanding in comparison so it is absolutely worth the money. Especially if one put value on the level of quality of machine translation. For me it was most important to use deepl translation, and this in combination with my own glossar to exchange defined terms on the translation-fly. Support is helpful and available immediately, and there are couple of features I can't note here, but for example what was also important for me was the possibility to translate product tags, to be able to use those translations as filters in the frontend. Nice dashboard with translation progress and overview. and many more. I fully can recommend this app!

SENANA
Germany
Almost 2 years using the app
Aheadworks replied February 8, 2022

Thank you very much for the review! We happy to hear that you are enjoying our app and it fits all your needs! Our support team is always here if you need some help!

Edited May 25, 2022

Good app !
Only 1 issue. it is not possible to filter theme static to see only untranslated words which means if you have 1/2000 words untranslated you must reviews all the 2000 words to find it.
The rest is all working well.

House of X France
France
Almost 2 years using the app
Aheadworks replied August 6, 2021

Thank you for your feedback!

We really appreciate and it! Please feel free to contact us in case you need any help. We are always at your service!:)

Kind regards,
LangShop Team

June 6, 2022

サポートがよく、時差もなく返信をくれるのですぐに問題を解決することができます。
解決できるまで粘り強く対応してくれるので安心です。
ちょっと変わった翻訳が出ることもありますが、手動でも変えられますしそこまで困らないかと。
7割自動、3割手動くらいのイメージで使えています。
”こうできたらいいな”ということはとりあえずサービスに聞いてみれば必ず答えをもらえるので、サポートが早く親切なのがありがたいです。

Crossfor Online Store
Japan
Over 1 year using the app
Aheadworks replied June 30, 2022

Music to our ears! Thank you for the great feedback. Much appreciated.
As always, we're here 24/7 when you need us!

February 10, 2021

Great customer service 5 stars!! Langshop team has solved all my issues super quickly and also helped to make theme changes when the app itself has not solved the localization need. The app does it job. Could be easier to use for sure and UI should be developed to make editing of translations quicker.. Export/import is painfully slow but at least this app has this feature.

Mifuko
Finland
10 months using the app
Aheadworks replied February 10, 2021

Dear Mifuko,
Thanks for your review and for your really valuable feedback. Our Development Team works really hard to make the app functional, yet simple. We'll consider your suggestions regarding export/import, plus in the next app update, we have significant interface improvement. I hope you'll enjoy the new interface and functionality.
Best wishes,
Langshop Team.