Reviews (680)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its quality, speed, and efficiency. It's praised for its user-friendly interface, ability to handle large volumes of translations, and integration with DeePL and Google API. The app allows customization of language switch buttons and offers exceptional customer support. It's cost-effective, offering translations into five languages for $30 with no word limit, making it ideal for businesses aiming for global expansion.

March 22, 2021

A warm and huge THANK YOU for a wonderful help from the support team! Very quick and efficient help, awesome results! Can't wait to exploit all the app's benefits! Thanks!

Ambient Lounge
Norway
About 14 hours using the app
Aheadworks replied March 22, 2021

Hi Ambient Lounge. Thanks for your review. We hope you enjoy the app further and will do our best to keep to the high standards.

Edited March 29, 2020

The app is working very well and the customer support is doing a great job!
No need to open new stores anymore.

Popi Hair NL
United Kingdom
About 13 hours using the app
Edited June 21, 2022

After using and preparing to save the submitted data keeps redirecting causing the shopify backend to crash. It is said to be a shopify server problem, I have changed the comment

gaeacycle
China
14 days using the app
Aheadworks replied June 30, 2022

Hey there!
Thanks for sharing your feedback. We really appreciate you taking time to leave it. As said during our communication, it was an issue on Shopify end. Hope you are enjoying LangShop now.
Thanks for being with us!

Your friends at LangShop

September 2, 2020

la traduzione è migliore di altre app pochi errori rispetto alle altre. l'assistenza è disponibilissima a correggere gli errori di traduzione

Phure
Italy
12 days using the app
Aheadworks replied September 2, 2020

Thank you for your feedback, it is highly appreciated. Should you have any questions, just let us know. We are always glad to help you.

August 9, 2020

I have always chosen LangShop for my stores, which already means that the app is very useful and practical.
Responsive support and most effective time but still some of my requests remained unsolved and that's unfortunate. An effort should be made in this direction.
I reserve the 5th star when a solution to my requests will be found.

Trendy Sphere Hub
France
12 days using the app
Aheadworks replied August 9, 2020

Bonjour! Thank you for your valuable and detailed feedback. We appreciate your time and interest in LangShop😇

You help us become better! Feel free to contact us👌

June 5, 2022

いつもエラーが起きます。
1ヶ月して改善しないようでしたらお金を払うのをやめようと思います。
問題が起きて質問をするコーナーでも解決策のある返信をもらえず、簡単にリフレッシュしろという返答のみでした。
本当に使いづらいですし、このままエラーが起こり続けるようでしたら、使用を停止します。

KiZen
Japan
11 days using the app
Aheadworks replied June 30, 2022

Hey! Just noticed you forgot to update your review after the issue had been resolved :)
Thanks for your cooperation and help!

May 20, 2020

Very bad experience, as after installing the app, customer support asked for staff account to see why the new version is not working, but i found later that a change in the HTML code of the original theme took place, so when i uninstall their app, i found the original theme text is completely flipped, and then i found the piece of code added for this reason, if it is intentionally or not, in all cases they should get my permission for any code change, also when i uninstall the app they should tell me and answer me that they changed the code

Ideasgym Store
Egypt
9 days using the app
Aheadworks replied May 21, 2020

Hello. Thank you for your review. We are really sorry to hear that you had such a negative experience with the app. I'm sure our support team would have sorted out the situation with the Theme. Please contact us at support@langshop.app or via live chat at https://langshop.app/contact/store-owner and we'll do our best to improve your experience with us.

May 10, 2023

The Support Team took the time to not only fix the issues I was encountering but also explained everything in detail to me so I can manage updates and changes myself.

Big Boutique
France
About 7 hours using the app
Aheadworks replied May 10, 2023

Good day Big Boutique team,

It’s great to hear that you had a positive experience with LangShop!
Our support team will be happy to hear that their hard work has paid off!
If there’s anything we can do to serve you further, let us know.

Best regards,
LangShop Team

June 18, 2022

molto bella la grafica e linterfaccia e molto carina deve ed e sicuramnet utile a quello a cui io vado in

Rebirth Store94
Italy
8 days using the app
Aheadworks replied June 18, 2022

Ciao Rebirth Store94 !

Grazie per il suo bel feedback!
Siamo lieti che siate soddisfatti e che abbiate avuto un'esperienza positiva con Langshop.
Faremo del nostro meglio per continuare a soddisfare le esigenze dei nostri clienti in futuro.

Cordiali saluti,
Langshop app

Edited June 13, 2023

Great Support, very reactive and for once, problem solvers !
I'm still discovering the app before publishing new languages but the app looks great so far, very imporessed.

ERRATUM: Support is very reactive but the app was a complete waist of time in my case : it takes forever to translate, glossary functions and export/import functions didn't work.

HEDONY
France
8 days using the app
Aheadworks replied June 9, 2023

Hello!

Thank you for bringing this to our attention. We apologize that our service did not satisfy your expectations..

Please feel free to reach out to our support team with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Best regards,
Langshop Team.