Reviews (33)

Overall rating
2.5
Counts per rating level
  • 36% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 18% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 33% of ratings are 1 stars
September 2, 2017

This does have some great features. However, it would be nice if we could run more than one sale at a time. Or even schedule more than one product launch at a time for the month. The launchpad will not enable me to do more than one thing...very limiting. Any upgrades coming soon? Pretty please?

Sew Trendy Accessories
United States
About 5 years using the app
Edited November 8, 2018

We switched from coupon driven promotions to using Launchpad a few months ago. Our customers appreciate the convenience of not having to use a coupon when we are offering percentage off promotions. The app works very well. It's also convenient to have the sale end automatically. We haven't had any need of support so I can't offer rating there.

PlusbyDesign.com
United States
About 1 year using the app
November 12, 2018

Launchpad is a good tool but I feel it lacks a few features. You can only have one launchpad live at a time. Also, you can't password protect a launchpad promotion which would be useful.

Univar SC
United Kingdom
Almost 4 years using the app
November 12, 2018

We love Launchpad! The ability to have a dedicated place to launch discounts per item, per collection or a mix of those is amazing. Automatic theme switching and scripts running is also time saving and so professional for our store. When an event is live, watching sales and how Launchpad report on the event is a one of a kind experience. Our team loves Launchpad and is great not having the need for third party apps that handle more inefficient methods for runnning sales as an automated process.

pet n'GO
Mexico
11 months using the app
November 26, 2020

The idea of this app is great but the fact that you it makes you change the price for every.single.variant. is unbelievable. I know you can do discounts by collections but we have a lot of different items with different prices and we want the discounted prices to be rounded numbers. So I spent a long time entering all of the prices for BFCM this year, it takes so long its almost not worth using the app. Who does different prices across different sizes or colors? No one. Please simply add the option to change the price for the entire item like everywhere else.

Hyperfly
United States
About 1 year using the app
April 27, 2021

If I could give less than one star I would. We used this to help automate a couple of sales, the first time it worked great so the second we set everything up and came back to it later only to find that it had gotten all of the pricing totally wrong (selling products at a loss), not due to any human error but in fact confirmed it was 100% a system error with Launchpad. This forced us to go through all of our orders for our 24 hour sale and refund customers and apologise as we couldnt fulfil their orders - costing us approximately £5,000. We have shopify plus to get added bonuses and this is what is given? Ridiculous. DO NOT USE THIS APP.

saberzone
United Kingdom
12 months using the app
Edited April 28, 2017

Awesome experience with Launchpad. Great for product launches and managing real time analytics!

Campusbrotein
United States
5 months using the app
November 8, 2018

For what we need, it's hard to depend on this app alone to launch a promo. We have 1200 SKUS and when we have a promo, it's not always a straight percentage. Really wish there was an upload pricing list option.
Excelify works great for scheduling price changes and also updates of TAGS, etc. This app has potential and I hope Shopify improves it, so it can help merchants avoid having to use multiple paid apps.

Dania Furniture
United States
Over 1 year using the app
October 31, 2018

easy to use and works well, however quite limited in that you can only run one promotion at a time, and can't have active sales running while doing a product release for example. Also would be helpful if products that are added to a collection that is discounted in launchpad, after the event has started were automatically discounted without having to end the event and start a new one.

Jean Store
United Kingdom
7 months using the app
November 11, 2018

We use Launchpad on 4 websites (AU,UK,NZ&US) We use it to schedule promos; themes and discounts.

I find it crashes fairly regularly and I cannot use it to schedule anything. I have also had it crash during a promo and I had to manually fix a lot of discounts. The app is easy to use. But we need it to be more reliable.

Thanks

Brolly Sheets Australia
New Zealand
5 months using the app