Reviews (2,956)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify store designs with its user-friendly interface and diverse template library, suitable for all skill levels. The app's customizability and features like sliders and collection pages are particularly appreciated for improving store aesthetics and functionality. Exceptional customer support, with team members like Cass, Duke, and Jessie, is frequently praised for their responsiveness and helpfulness, offering 24/7 assistance and personalized service.

Edited October 5, 2023

The app is so easy to use!
Huge template labrary, lot of custom possibilities and incredible support service!
I used to ask for help in order to build my pages exactly how we want and they assisted us like we were in the same room.
Thank you to Caroline for the great support!!
Highly recommended!

amplockus.com
Canada
11 months using the app
April 23, 2021

Layout hub has a super great customer service and very nice designs to use. Very simple to use and interact with shopify.

Rue Paradis Bijoux
France
11 months using the app
December 3, 2020

The customer service is second to none. Maria patiently answered all of my questions (there we lots) and even helped tweak the assets for me. The app itself is easy to use and far more customisable than Shopify. It still has a way to go to be compared with Elementor style Wordpress editors, however we managed to build what we needed which was a lot better than the Shopify theme we were using. Be great to have more pages and customisability but I'm sure over time this will happen. Overall, very happy. Thanks Maria.

KNOCKTAILS
United Kingdom
11 months using the app
February 27, 2020

This app makes it very simple to design your website. No coding required. The layouts are nice and clear. Very friendly staff that responds quickly.

forthepeopleclothing
United States
11 months using the app
October 30, 2020

Great functionality over regular Shopify page builder. Great customer service team too, fixed my problem super fast.

Stonecunning Terrain
Australia
11 months using the app
July 24, 2023

I'm in charge of setting up and design our Shopify website. I has not been always easy but with LayoutHub thing are much easier and faster. There's a live chat support as a part of the paid plan, I have been on it very frequently - mostly spoke to Andy & Caroline and they always managed to help me out a resolve any issues immediately. Great service.

M I L L O
Czechia
11 months using the app
July 25, 2020

The app is easy to use. Even with a free plan the customer service helps you great! I had some trouble with a html embedded video, they put it in the website for me and gave me a future solution too :-) Now I know how to put all kind of video's.
Lucy, thanks again for all the help!

İlker bey
Netherlands
11 months using the app
January 27, 2021

Thank you very much to Dilys, your service was outstanding, you helped me to fix an issue trying to translate my webpage using Translation lab and now everything is working perfectly. Very happy with your services!

nunkeri.us
United States
11 months using the app
Edited June 20, 2020

Great app to work with, easy drag and drop mechanic. Brings your themes up to a new level, fully customizable to your needs. No need for expensive themes, simply build you own. Support is also very helpfull. Lucky I found it! :)

Meine-Maske.de
Germany
11 months using the app
December 8, 2020

The customer service responded very quickly, helped me solve all the problems encountered, and even helped me customize the module

ifootech
Hong Kong SAR
11 months using the app