Reviews (2,979)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and versatility in creating web layouts and landing pages. It features a rich library of templates and design elements, enhancing website professionalism and creativity. The intuitive platform allows easy customization of page elements. Customer support is praised for being responsive and helpful, available 24/7 to assist with issues and provide personalized guidance.

Edited November 17, 2020

Fast customer service and always there when you need it. I am not a coder so when I have coding issues you can always count that the staff from LayoutHub has your back. When I tired to build my page, I kept getting a purple screen. Within minutes, the staff had fixed the problems and had me up and building my new product page. Afterwards, I was able to create a new product pages that boast my sales!

The Skin Reversal
United States
23 days using the app
March 27, 2022

Great app for building pages and or entire websites. Customer support helps with custom coding pages - Natalia, Emma, the entire LayoutHub team is great!

Hyveheadsets
United States
23 days using the app
April 29, 2021

Very good support, I can recommend this app. It is easy to use and make shopify pages to look great.

Sellmer Adventskalender
Germany
23 days using the app
Edited May 4, 2023

Unprofessional when we wanted to delete the app. Didn’t tell us pages will be deleted from the website as well and not only the templates.

Vyno
Canada
Almost 2 years using the app
August 2, 2021

I love that they have a lot of great templates. If you need help, they help you and are really nice!!

your somnia
Switzerland
22 days using the app
December 20, 2020

Super helpful support team! Really nice app. And easy to understand.
Super helpful support team! Really nice app. And easy to understand.

Little Bean Box
United States
22 days using the app
July 5, 2022

Every time I use the app, it automatically edits the THEME.LIQUID and it makes all the sliders on the homepage looks wrong. I tried contacting the support team to let them know the bug almost a year ago and never got a reply. I used the app again today and it did the same. I understand apps can have bugs, but at leat have a support team to address the issues.

Mercado Global
United States
Almost 2 years using the app
LayoutHub replied July 5, 2022

Hi there!
I'm terribly sorry for the unwanted inconvenience. But please keep in mind that the majority of apps downloaded via the Shopify add some shortcode into that file so the app can work. Regarding your situation, I've checked your old messages and it seems you've contacted us back in 2020 regarding the "editor showing blank page", which got fixed. There is nothing involved in Homepage issue. Can you please give us a chance to take a look and help you solve that issue? We'll try our best to help you. Our whole team is waiting for you and ready to help at all times. Your understanding and cooperation is highly appreciated.
Hope hearing from you soon!!

March 24, 2021

Super responsive support! I am a beginner, so i have lots of questions, they are so quick and so helpful!

Ash It! Ashtray
United States
22 days using the app
August 19, 2021

The customer service responds very well and quickly. I ask questions at any time, and someone answers and solves them quickly. I am very patient. Please support them.

HomeCareWholesale
China
22 days using the app
February 27, 2023

Do not install this app. Every time you change or update your theme all the images will go missing, leaving you to rebuild all of you pages. The support team responds with "Sorry for the inconvenience" - Not willing to assist at all. Literally the worst app in the store. I would highly recommend NOT using this app.

Mac Shack
South Africa
Almost 2 years using the app
LayoutHub replied February 28, 2023

I'm Dilys from LayoutHub support team. I'm really sorry for everything that made you unhappy with our app. We are always trying to improve our app to make sure customers have great experiences.
At the time you gave us the review, we felt so thankful because you still gave us chances to support you via live chat. About the images, we store them in your published theme. If you change the theme, please don't remove the old theme to make the images work well. This is a big lesson for us to improve everything to serve you better and I really wish that we will have more precious chances to assist you in the future.
Please don't hesitate to let us know if you have any questions or need our support. I wish you all the best!