Reviews (2,947)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify store designs with its user-friendly interface and diverse template library, suitable for all skill levels. The app's customizability and features like sliders and collection pages are particularly appreciated for improving store aesthetics and functionality. Exceptional customer support, with team members like Cass, Duke, and Jessie, is frequently praised for their responsiveness and helpfulness, offering 24/7 assistance and personalized service.

Edited July 16, 2024

Super happy with the customer support. With every problem I have they help me make the corrections and answer asap :-)

GirlGotLashes
Germany
About 3 years using the app
November 7, 2022

LayoutHub is amazing ! Their support is very good, answered super quick and Andy helped me so fast ! thank you !

InstaChill
Luxembourg
About 3 years using the app
May 13, 2021

Maria was excellent! She answers my question promptly and will screenshot to understand visually. She went above and beyond!

POP Eco-Marketplace
United States
About 3 years using the app
May 15, 2021

This app helped me create and customize pages I needed and couldn't get by using Shopify alone and customer support was very helpful!

REJUVENATION
Kuwait
About 3 years using the app
September 9, 2021

Instant and fantastic customer service on live chat. Highly recommend this app to anyone who is restricted by the shopify templates, it truly is amazing.

Last Orders Furniture
United Kingdom
About 3 years using the app
February 7, 2022

Great app and working perfectly so far! Olivia was a great help and got my few questions fixed within minutes and sent over screengrab videos of her editing my actual page for me as well so that I could fix them myself in the future. Loving it so far!
I do plan on having a bunch of products though and if you are wanting to customize your product pages you won't be able to get away with the basic or maybe even pro plan just FYI. Each separate product page counts as it's own page so that's where it can get a little pricier than originally expected but still totally worth it!

Kytu
United States
About 3 years using the app
May 12, 2023

I needed assistance tonight, so I reached out via chat for help with applying gradient colors, headers and footers. Flora was so very patient and helpful with me! Superior customer service!

Little Bear Smocks
United States
About 3 years using the app
Edited June 16, 2020

This is a very useful App with great and fast support!
Wirklich gelungenes App mit sehr gutem Support!

Stilpirat Shop
Germany
About 3 years using the app
April 1, 2023

The very best support team I have ever known, regular and continuous support calls.
I am really satisfied with the product and enthusiastic service.

TOBI
Vietnam
About 3 years using the app
Edited February 24, 2020

Yuna's support LayoutHub was absolutely amazing. She helped addressed a couple of issues immediately, even after I overwrote her custom coding several times. Definitely made me feel confident with upgrading my subscription plan after receiving amazing support. Yuna deserves a raise! Thx Yuna!!

Beef Octane
United States
About 3 years using the app