Reviews (2,913)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive template library and intuitive interface, suitable for both beginners and experienced designers. It simplifies online store design and management, with features like transforming standard pages into collection pages with sub-collections enhancing flexibility. The customer support team, including Cass, Duke, and Jessie, is highly praised for their responsive and personalized assistance, often making code adjustments when needed. Merchants recommend the app for its robust design capabilities and exceptional support, enhancing professional online presences.

Edited February 23, 2020

GREAT CUSTOMER SUPPORT. While I had multiple issues with creating a product page, I was always given quick and helpful customer support. While there are some small issues with the layouts, you can rely on the staff to help create a page that works for you.

Floofer co
Canada
Edited July 3, 2020

The layout is a lot cleaner than other page building apps, and the assistance (chat) is really helpful. They helped me fix any frustrations I had or things I was stuck on. I asked for some customizations and not only did they fix them, they found other things that were off with my page and offered to fix those at well! 10/10!!!

Grey Ritual Shop
Canada
Edited July 16, 2020

I had wonderful assistance from the live chat. She made short video tutorials to help me answer some questions. The app is very user friendly and has made a huge difference to my website.

The customer support is amazing. Every representative is professional and extremely helpful and friendly. Thanks for this amazing app!

Katherine Polack
Canada
May 9, 2024

LOL Jerky Club
United States
About 2 months using the app
LayoutHub replied May 12, 2024

Hi there,

I'm Sophie from the Layouthub support team. Have a good day!
Thank you very much for leaving a 5/5 rating for our app. That is the motivation for us to try every day. We always want to bring the best experience to customers.
If you need any assistance, please contact our support team, we are always ready to support you 24/7.

Best regards,

Sophie | Customer support team

April 23, 2024

HomeBless Apparel
United States
About 1 month using the app
LayoutHub replied April 25, 2024

Dear,
I'm Duke from LayoutHub Team.
Thank you for your review! Your satisfaction is our priority, and we're here to ensure that you continue to have a positive experience with us.
If you have any questions or need further assistance, please feel free to reach out. We're always here to help!
Best regards,
Duke| LayoutHub Support Team

May 15, 2024

ZEZE
United States
9 days using the app
LayoutHub replied May 17, 2024

Dear Zeze,

I'm Cass from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

April 16, 2024

HAY-HAY
Switzerland
3 days using the app
LayoutHub replied April 18, 2024

Dear Hay-Hay,

I'm Cass from LayoutHub Team. I hope you have a great day.

Thank you for your review! Your satisfaction is our priority, and we're here to ensure that you continue to have a positive experience with us.

If you have any questions or need further assistance, please feel free to reach out. We're always here to help!

Best regards,
Cass | LayoutHub Support Team

April 5, 2024

findmalltool
United States
7 days using the app
LayoutHub replied April 9, 2024

Hi there,

Thank you for your rating! We appreciate your support and are delighted that you had a positive experience.

If you have any feedback or questions in the future, please feel free to reach out. We're here to assist you further.

Best regards,
Jesse | LayoutHub Support Team

March 5, 2024

Premium Online Adult Sex Toys Shop
China
5 months using the app
LayoutHub replied March 7, 2024

Dear,

I’m Sophie. Have a great day!

Thanks for sharing your review for our app. The support team is available 24/7, so feel free to get in touch anytime you need it.

Sophie | Customer support team

March 13, 2024

DROPXPTE.LTD
Vietnam
12 days using the app