LayoutHub ‑ Easy Page Builder

Had this app last year, and i liked it. Started a new store last week and decided to add it again. But oh boy have things changed.

If I create any Page it looks wonderful, that's the thing tho, it just looks good, but does not function on Mobile or iPad. It slows down my website significantly, I have the pro version I'm paying $30. And decided to contact Support thru their Chat feature, I suppose they thought i was contacting them way too many times since my site was crashing by making their pages Default. *They even went far enough as to remove the Chat Support option on my Admin page. Any and most of my issues: I was told to read a helpful How to Article on doing it yourself, instead of them helping on Logical errors on their part. For example: Any page I created, if i made a change to it, it wouldn't reflect on the Live website, but it does on their Admin. (As if the change never took place, almost like having to clear cookies/cache so that you can see the changes take effect, but even that wouldn't help) Their service no longer works, since last year there hasn't been any new updates, no new services, or pages, they call them widgets or features. And customer services is really awful, all this happened on the first day i installed the App, of which of course they charged the same day, i requested a refund the same day i installed it, and was told NO REFUNDS. Shopify as many of you know; does not refund App related Charges also.

Overall: My website is crashing because of this App. Their pages do NOT use SEO friendly URL's, No new Features in Years, Poor customer service to the point that they Ghost You. You have to fix any errors on your own by reading their "helpful" how to Articles. No refunds.

In order to use Newsletters, you have to signup for a secondary service like (mailchimp) instead of this App using the Shopify email (send/receive) function.

Countdown timers are not customizable,

Andy was extremely helpful and was able to resolve technical issues we were struggling with very quickly. Andy understood our issues and resolved these for us.
Thanks again Andy.

Very good app, beutiful designs that are easy and makes my website look EXTREMLY modern and professional + legit. Very fast support who solves the problem without being annoying and speaking to much and asking, Just him em with the a problem and they solve it directly. Very impressed on the support teams service and knowledge. 5 stars. Recommend.