Reviews (2,913)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive template library and intuitive interface, suitable for both beginners and experienced designers. It simplifies online store design and management, with features like transforming standard pages into collection pages with sub-collections enhancing flexibility. The customer support team, including Cass, Duke, and Jessie, is highly praised for their responsive and personalized assistance, often making code adjustments when needed. Merchants recommend the app for its robust design capabilities and exceptional support, enhancing professional online presences.

June 25, 2024

Overall, LayoutHub is a valuable tool for anyone looking to create a professional website efficiently. Its extensive template library, ease of use, and customization options make it a standout choice in the realm of website design applications. Whether you're launching a new venture or refreshing an existing website, LayoutHub provides the tools and flexibility needed to achieve a polished and responsive web presence.

Maison Des Parfums
India
Almost 2 years using the app
LayoutHub replied June 27, 2024

Dear Maison Des Parfums shop,

Thank you so much for your fantastic words! We're delighted to hear that you found my knowledgeable and kind, and that we were able to help you with your problems.

If you ever need further assistance, don't hesitate to reach out. We're always here to help!

Duke | LayoutHub Customer Success Team

July 4, 2024

Duke was so helpful and took away my stress and anxiety. It may have been basic for him, but for me that doesnt like computers, he was my blessing today.

Connected Energies
Australia
Over 2 years using the app
LayoutHub replied July 8, 2024

Dear Leanne,

Thank you so much for your kind words! I'm really happy I could help alleviate your stress and anxiety. No question is too basic—I'm here to assist with anything you need. It’s great to know I could make a positive impact on your day.

If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. I'm always here to help.

Duke | Customer Success LayoutHub Team

July 9, 2024

I can't say enough about how good the help team is and quick support. I literally love this app to use for my store.

ZIPCushions
United States
Over 1 year using the app
LayoutHub replied July 10, 2024

Dear ZIPCushions team,

Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day.

Duke | LayoutHub Customer Success Team

May 23, 2024

The service is so good. Their customer support will help you add/code so many different things into your website and they make it so easy for you.
I can't say enough about how good the help team is. I literally sat down for hours with them and made minor adjustments to my page until it was perfect. Cass was the one who helped me with this and they were super friendly the whole way and a pleasure to work with. Jessie also helped me at some points previously and was super friendly and helpful as well.
I am someone who cares deeply about attention to detail, but so many themes are limited in how you can customize them, so having support team like layouthub that helps edit the little things and make sure everything is perfect is huge for me.

Icon Wallets
United States
About 1 month using the app
LayoutHub replied May 29, 2024

Dear Logan,

I'm Cass from Layouthub app.

Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

July 16, 2024

Lots of layout options and functionality to choose from. Best bit though is the support. Whenever I have issues or questions, they're there to help.

UNPLUG Easy Outdoor Adventure
Australia
About 1 year using the app
LayoutHub replied July 23, 2024

Dear Jo,

Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day.

Duke | LayoutHub Customer Success Team

June 26, 2024

LayoutHub is my go-to tool for building elegant pages on my Shopify site. I have a rather complex backend (with booking calendars, quizzes, etc.), and LayoutHub has been an indispensable tool for my business to run smoothly. And the support is fantastic (shoutout Duke!!).

Hortihop
United States
Almost 2 years using the app
LayoutHub replied July 1, 2024

Dear Heather,

Thank you very much for your kind words. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Duke | Customer Success LayoutHub Team

May 21, 2024

This app has truly transformed the way we design and manage our online store.
They go above and beyond to ensure that any problems are resolved quickly and efficiently, often providing step-by-step instructions or even handling the adjustments themselves.

Welcome Native Spirit
United States
12 months using the app
LayoutHub replied June 9, 2024

Dear Phương

Thank you for spending time living a meaningful review. We support 24/7 so please don't hesitate to contact if you need help with the app.

Best regards,
Duke

July 13, 2024

Great experience with Cass, fast and very helpful!

Heavenly Presents
United States
Over 3 years using the app
July 15, 2024

Kian from support has been very patient on helping me with easy things that I wasn't sure how to do so. He was able to properly show me easily how to adjust things on my website and modify some of the images as well. Really appreciate his knowledge and support. Very fast responding and kind as well.

Quni Boutique
Canada
3 days using the app
LayoutHub replied July 22, 2024

Hi Gustavo,

It's Kian from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

Kian | LayoutHub Customer Success Team

May 15, 2024

LOVED the online chat support!!!!!! The app may get a better rating once I use it more, not that well versed yet.

RiverBreeze Farm Ltd.
Canada
10 months using the app
LayoutHub replied May 17, 2024

Dear Tricia,

Thank you very much for taking the time to leave this truly meaningful review. That is a great motivation for us to keep trying every day.

We are so lucky that you trust us to use our products. We hope to continue to serve you in the future.

Don't hesitate, contact us whenever you need.

Best regards,
Cass | Customer Success Team