Reviews (2,978)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing website aesthetics and functionality with a variety of templates and easy customization options that don't require coding skills. They value the responsive live chat support and the ability to make real-time page adjustments. The user-friendly interface, robust features, and reliable performance are highlighted, making it a recommended choice for improving customer engagement through professional web designs.

November 29, 2024

I had the pleasure of being assisted by Ress, and I couldn't be happier with the support I received! He was incredibly responsive and resolved my issue in no time. What stood out was his attention to detail—he even sent pictures to guide me step-by-step, making the process so much easier. Thanks to his help, my website page is now perfect. Highly satisfied and grateful for such exceptional service!

Radiant MD Skincare
United States
Over 4 years using the app
LayoutHub replied December 2, 2024

Dear You,

I'm Ress from support team. Thank you so much for your kind words.

If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Ress | LayoutHub Customer Success Team

November 26, 2024

Very responsive to app questions and are willing to go the extra mile even with feature updated to ensure the app performed perfectly in our store. Highly recommend!

MojoMotoSport.com
United States
Almost 4 years using the app
LayoutHub replied November 28, 2024

Dear Nathan,

Thank you so much for sharing your wonderful experience with LayoutHub! Our team is committed to providing the best possible experience, and it means the world to us to know we made such a positive impact on your project.

Best regards,
Cass | LayoutHub Customer Success Team

October 21, 2024

Customer service quickly solved my problem. The page is easy to edit with various templates.

Sinocmp
Hong Kong SAR
Over 1 year using the app
LayoutHub replied October 23, 2024

Dear Kayla

We would like to express our sincere gratitude for taking the time to review our services. Your feedback is invaluable to us, and we greatly appreciate your support.

Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.

Duke | LayoutHub Customer Support

September 24, 2024

Jesse did an excellent job helping me when I had an issue with layout hub. It was a very fast response and Jesse quickly got this resolved. Thank you very much.

Modern HR
United Kingdom
About 4 years using the app
November 16, 2024

Overall works okay, but the customer service team is good, thanks to Thomas!

Ever Lasting
United States
Over 3 years using the app
LayoutHub replied November 26, 2024

Dear Ever Lasting,

I’m Thomas from LayoutHub, and I want to personally thank you for sharing such a positive review. Your feedback truly means a lot to me and the entire team.

At LayoutHub, we strive to create a seamless and enjoyable experience for our customers, and hearing about your satisfaction motivates us to keep pushing for excellence.

Should you have any additional thoughts, questions, or suggestions, we’re always here and happy to help.
Thank you again for your trust and support. It’s customers like you who inspire us every day.

Best regards,
Thomas
LayoutHub Team

December 10, 2024

Really good support. Really happy with them.

Conatural
Pakistan
About 3 years using the app
November 30, 2024

it is super easy to use, and customer service is always great

FurryGreen Fresh Pet Food
Hong Kong SAR
Over 3 years using the app
LayoutHub replied December 4, 2024

Dear Peter ,

We truly appreciate your kind review of LayoutHub Builder! It’s great to know that you’re enjoying our product.
If there’s anything you need, don’t hesitate to reach out—we’re here to help.

Duke | LayoutHub Customer Support Team

November 7, 2024

Very fast customer support and a must-have app for building pages inside Shopify.

TRAWOC
India
About 4 years using the app
LayoutHub replied November 10, 2024

Dear Naseeb,

Thank you so much for your positive rating!
Your satisfaction is our top priority, and we're excited to continue supporting you with LayoutHub.
If you need further assistance, please contact us. we will do our best to assist you.
Looking forward to more great experiences together!

Best regards,
Ress| LayoutHub Customer Success Team

October 22, 2024

I had a problem with the section padding, and Duke helped me by solving the problem himself and was kind and professional enough to explain how to do it next time.

Canvas Home Design
Italy
3 months using the app
LayoutHub replied October 23, 2024

Dear Giulio,

Thank you so much for your fantastic review! We're delighted to hear that you’re enjoying the app and that it’s been helpful for your needs. It’s always great to hear when our customers are satisfied, and your feedback really means a lot to us.

If you ever need any assistance or have suggestions on how we can make the app even better, don’t hesitate to let us know. We’re here to support you every step of the way!

Thanks again for your kind words and for choosing LayoutHub!

Duke | LayoutHub Customer Support

October 29, 2024

I would recommend this app. Easy to navigate. With 24 hour support along the way. The team are very helpful and resolve any issues quickly. FIVE STAR

Chelsea Clobber
United Kingdom
7 months using the app
LayoutHub replied October 31, 2024

Dear Chelsea Clobber,

Thank you for your fantastic review and for recommending our app! We're delighted to hear that you found it easy to navigate and that our 24-hour support was helpful. Providing prompt assistance is our priority, and it’s great to know we made a difference for you.
If you ever have more questions or need further help, please don't hesitate to reach out. We’re here for you!

Best regards,
Thomas | LayoutHub Customer Success Team