LayoutHub ‑ Easy Page Builder
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,332)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly drag-and-drop interface and a variety of professional templates that simplify the design process without needing coding skills. They report improvements in design quality and conversion rates, and praise the real-time preview feature for easy adjustments. The app is noted for its reliability and performance, with customer support being highly responsive and knowledgeable, often available for real-time chat interactions.
Refine
-
By rating
This app works really well and is easy to use to make nice looking pages quickly. But even better, the chat support is great. You get connected with a real human right away, and they know what they're doing. Extremely helpful and answered my questions fast. Good app, and customer service.
Hi Chris,
Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words and are delighted to hear that you find LayoutHub simple and easy to use.
We’re especially happy to know that when you ran into an issue, our live support team was able to assist you quickly and resolve it effectively. Providing fast, friendly, and reliable support is always one of our top priorities, so your feedback really means a lot to our entire team.
Your recommendation motivates us to keep improving both our app and our service, so we can better support merchants like you in creating beautiful, high-converting Shopify pages.
If you ever have any questions, need further assistance, or would like to explore more features, please don’t hesitate to reach out. We’re always here and happy to help.
Thank you once again for choosing LayoutHub. We wish you great success with your store and continued growth ahead
Warm regards,
Eddy | LayoutHub Customer Success Team
Duke and William have been very helpful. App can be a little confusing, but the staff are helpful and on it! Even if I am confused or stuck someone is always ready to help!
Hello Sophie,
Thank you very much for your 4-star rating! 🌟
We truly appreciate you taking the time to share your thoughts and rate both our app and the quality of our customer service.
We noticed that you haven’t provided more specific feedback about your experience (perhaps you were busy), and we completely understand. However, we’d genuinely love to understand more — what didn’t quite meet your expectations, or what we could do better to give you an even smoother experience going forward.
Your feedback is truly valuable to us, and it plays a big role in helping us grow and provide the best possible service to you and other users. That’s why we’d love to reach out to you via email to hear more about your experience in detail.
Please don’t hesitate to share any thoughts, whether big or small, we’re always here and ready to listen!
Warm regards,
Duke | LayoutHub Customer Support Team
The support team were fantastic. William from the support desk help me solve a tricky coding issue and went as far as sending me a how to video to solve it. Nice to see people going the extra distance to help! Would highly recommend.
Hello Avid Group,
Thank you so much for your kind and thoughtful feedback. I’m really happy to hear that the customer service met your expectations and that the coding issue is solved. Being helpful is always our top priority.
It’s always a pleasure to help and make sure everything runs smoothly for you. Your trust and appreciation motivate me to continue providing the best possible support, no matter how big or small the request may be.
If you ever need assistance again or want to improve your pages further, please feel free to reach out anytime. I’m always here and glad to help.
William | LayoutHub Customer Success Team.
I needed support in editing our webpages and Duke provided very helpful support and assistance.
Hello Ian,
Thank you so much for sharing your feedback. I’m really glad to hear that you had a great experience, and I truly appreciate you taking the time to let us know. It’s always encouraging to hear that everything went smoothly and met your expectations.
If you ever need assistance again, whether it’s guidance, improvements, or simply exploring more features, please feel free to reach out anytime. I’m always here and happy to support you whenever you need.
Warm regards,
Duke | LayoutHub Customer Success Team
The support is world-class. They took a lot of time to help us with our questions.
Hi Pokecard Store,
Thank you so much for sharing your feedback. I’m really glad to hear that you had a great experience, and I truly appreciate you taking the time to let us know. It’s always encouraging to hear that everything went smoothly and met your expectations.
If you ever need assistance again, whether it’s guidance, improvements, or simply exploring more features, please feel free to reach out anytime. I’m always here and happy to support you whenever you need.
Warm regards,
Sheldon | Layouthub Team
La aplicacion es bastante basica y no se actualizan las opciones hace años, me gustaria que hubiera más variantes de secciones, posibilidades, etc.
Ahora bien, el servicio de soporte es muy bueno y los chicos siempre estan dispuestos a ayudar, adaptar y lo que uno le pida. En ese aspecto muy bien.
Hace falta actualizar y mejorar secciones, te da muy pocos posibilidades de diseño.
Hola Juan,
Muchas gracias por tomarte el tiempo de compartir una opinión tan honesta y detallada. Valoramos mucho este tipo de comentarios porque nos ayudan a identificar claramente dónde debemos mejorar. Entendemos perfectamente lo que comentas sobre las secciones y las posibilidades de diseño. Sabemos que cuando uno quiere crear algo realmente personalizado, es importante tener más variantes, más flexibilidad y más opciones actualizadas.
Agradecemos muchísimo que, a pesar de esas limitaciones, destaques el trabajo del equipo de soporte. Nos alegra saber que te has sentido acompañado y que el equipo ha estado dispuesto a ayudar, adaptar y buscar soluciones según tus necesidades. Ese compromiso con el cliente es algo que
cuidamos mucho.
Tomamos muy en serio tu sugerencia sobre actualizar y ampliar las secciones y posibilidades de diseño. Seguimos trabajando en mejoras y nuevas funcionalidades, y comentarios como el tuyo nos ayudan a priorizar lo que realmente necesitan nuestros usuarios. Si quieres, también podemos revisar contigo tu caso específico para ver si hay soluciones personalizadas que se ajusten mejor a lo que estás buscando.
Gracias nuevamente por tu sinceridad y por confiar en nosotros.
Un saludo,
Amozz | LayoutHub Customer Success Team
William was great to chat with and very helpful!
Many thanks,
Matilda
Hello Matilda,
Thank you so much for sharing your feedback. I’m really glad to hear that you had a great experience, and I truly appreciate you taking the time to let us know. It’s always encouraging to hear that everything went smoothly and met your expectations.
If you ever need assistance again, whether it’s guidance, improvements, or simply exploring more features, please feel free to reach out anytime. I’m always here and happy to support you whenever you need.
Warm regards,
William | LayoutHub Customer Success Team
Been using LayoutHub for several years. The design editor is east to learn and quite flexible. Timely and helpful support.
Hi Scott,
First of all, thank you very much for leaving us a review, we really appreciate and are grateful for your support and choosing LayoutHub,
In the process of using the app and supporting you, if there are any difficulties or satisfactions, we hope you can share with us, and if this is a misunderstanding, we hope you can consider fixing it in the future.
Once again thank you so much, If you need any support, no matter how small, please do not hesitate to let us know, we are always here 24/7 to support you!
Wishing the best luck to your store!
Best regards,
Eddy | LayoutHub Customer Success Team
I just had an amazing customer service experience with James who didn't give up on my request even though it was a learning curve on his end. I really appreciated his clear communication and dedication to find a solution to my problem. By far the best customer service I've received in a very long time. Thanks again. :)
Hi Laura,
Thank you so much for your incredibly kind words and for taking the time to leave this 5-star review. Reading your message truly made my day.
I know your request wasn’t the easiest one and I really appreciate your patience while I worked through it on my side. I’m very glad that my explanations and updates helped and that we were able to find a solution that worked for you.
If you ever need anything else or run into any questions in the future, please feel free to reach out to me and the LayoutHub team anytime. It will be my pleasure to assist you again.
Warm regards,
James | LayoutHub Customer Support Team
solved the problem quick and nice respond
Dear Semantha,
Thank you so much for sharing your feedback. I’m really glad to hear that you had a great experience, and I truly appreciate you taking the time to let us know. It’s always encouraging to hear that everything went smoothly and met your expectations.
If you ever need assistance again, whether it’s guidance, improvements, or simply exploring more features, please feel free to reach out anytime. I’m always here and happy to support you whenever you need.
Sincerely,
Anna | LayoutHub Customer Success Team