Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient performance, and wide range of templates for quick page creation. Its compatibility with Shopify and customizable features are also valued. The customer support team is often praised for their prompt and helpful service. Many have been using it for years and recommend the paid version for its additional capabilities.

January 25, 2024

Duke was extremely attentive and extremely knowledgeable. I appreciate his attention to detail as well as his due diligence through the process. I would recommend if anyone has a problem with any template or Leal to totally reach out to customer service.

BLKBLQ.Co
United States
6 days using the app
LayoutHub replied January 30, 2024

Dear,

I'm Duke from support team.

Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | LH Customer Success Team

February 24, 2024

duke from layouthub really helped me with my problems! Excellent support! I would recommend it

AfterMatch
Austria
22 days using the app
LayoutHub replied February 26, 2024

Dear,

I'm Duke from support team. Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | LH Customer Success Team

February 11, 2024

The customer service team is amazing; they are thorough and assist with every single detail or issue that you have.

4URSKNCARE
United States
About 2 months using the app
January 26, 2024

Customer service was speedy and efficient. Their live chat is great!

ZOKU
United States
Over 3 years using the app
LayoutHub replied January 27, 2024

Hi there,

Thank you for your positive feedback!

We're pleased to hear that our customer service was speedy and efficient, and you found our live chat to be great.

If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your experience remains smooth and efficient.

Best regards,
Jesse | LayoutHub Support Team

January 25, 2024

Kian was great and helped me with exactly what I needed.

Kashmir Valley
United States
3 months using the app
March 19, 2024

Great. Dominique was great, thank you

Jeluxe Jewelry By Lea
United States
8 months using the app
LayoutHub replied March 20, 2024

Hi there,

It's Dominique from Beae support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

BR
Dominique

February 17, 2024

The chat support people are very helpful. :)

The Bronx Cannabis Company®️
United States
8 months using the app
December 15, 2023

I would like to thank Layouthub for all the incredible support.
This is one of the best apps I could ever asked for.
Building a store can be really difficult in the beginning but the app makes it so enjoyable and simple.
I love all the templates and specially the AMAZING SUPPORT.
Their team is so helpful and answers all my questions super quickly.
I know sometimes I can be demanding but they are always patient with all my questions and requests.
I always say that when I start making money with my stores I would love to give their team a great bonus because they deserve it.
Highly recommend s2

My Store
United States
2 months using the app
March 7, 2024

Really useful and templates looks high-class! I really like and will use it in future^^
And i also want to thank Duke! He is patient and warm and willing helper to do the work! I think should increase his salary!

Lefant Store
United States
About 7 hours using the app
LayoutHub replied March 10, 2024

Dear,

I'm Duke from support team. Thank you so much for taking the time to leave us a rating!

We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.

Thanks again for choosing us!

Best regards,
Duke | Customer Success Team

January 26, 2024

Nice customer service and highly recommended! I do the new block design with them and feel satisfied with the final results

Metro Mobility Scooter
United States
11 days using the app
LayoutHub replied January 27, 2024

Hi there,

Thank you for your kind words!

We're delighted to hear that you had a nice experience with our customer service and are satisfied with the final results of the new block design.

If you have more design projects or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your experience continues to be positive.

Best regards,
Jesse | LayoutHub Support Team