LDT Digital Downloads

LDT Digital Downloads

Reviews (237)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordability and robust features, including enhanced file storage and a customer download portal. It supports PDF stamping and SMTP for emails, and integrates smoothly with Shopify. Reviews often commend its reliable performance and the responsive support team that quickly addresses issues and offers custom solutions. Merchants find it easy to install and effective in improving operations and customer satisfaction.

January 7, 2025

just stop your search right now. i tried to use an another app and ended up right back here. this app is just amazing. simple to use yet beautiful experience for my customers i love how they give such accurate and detailed instructions to help you get things set up and when you do need help they are very helpful and go above and beyond. 10 out of 10

PANDEMIC MENTOR
United States
About 1 month using the app
January 24, 2025

Has made my life so much easier managing digital content; especially with many of my products each need 3-4 separate files. Also, love the flexibility for providing a great CX when customers received their download emails / links.

goinoutgames
United States
16 days using the app
January 3, 2025

Easy to use, with many unique features that other apps don't have, such as attaching a download link.

Procreate Pack
United States
5 months using the app
November 11, 2024

These guys are great. Responsive and REAL people that know how to deliver what they advertise. If they have a problem, they will CREATE a fix custom for your situation. Was going to go with Skypilot but they were selling more than I needed. LDT hosts our videos and eBooks, with seamless integration and a nice solid pdf stamping feature. Keep it up guys, I'm working on more projects that will utilize your services. Thank you!

GoKnapping
United States
4 months using the app
February 5, 2025

Cade is helpful and quickly solve my problem. LDT digital downloads app is very user friendly too.

LineArtRoom
Singapore
4 months using the app
February 6, 2025

Still figuring things out but so far it has been easy to use and helpful!

CultureSchool
United States
13 days using the app
November 20, 2024

Easy to use as a beginner and gives more storage than others.

Simply Sacoyia
United States
6 months using the app
February 12, 2025

This is great for someone like me who is not very technically smart so easy to use no problems at all I absolutely love it thank you for elevating my business to the next level. Claire

Black Cat Hampers, Gifts & More
United Kingdom
7 days using the app
February 4, 2025

Perfect for Digital products!
Everything is configurable, so it's fine!
Thanks for the support

Portal 5D
United States
24 days using the app
Edited December 7, 2024

It's not so easy
I've been waiting 2 days for a reply back from them. Which is delaying my website being finished and launched. Customer service apparently doesn't respond in a timely manner. It's very frustrating.

Bling My Baby LLC
United States
About 1 month using the app
LDT Team replied November 25, 2024

Hi there,

We are truly sorry to hear that you find it difficult to use our application.

We currently provide a help center through our website: https://helpdesk.ldtsoft.work/ldt-digital-downloads
You can find guides there or seek assistance from our support team via email (support@ldtsoft.work) or through the chat feature integrated directly into the application.

With the spirit of listening to customer feedback and continuously improving our product, we hope you can share more details about the difficulties you are facing so that we can enhance the product further.

Thank you very much.
Have a great day!

LDT Team