LDT Digital Downloads
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (204)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its affordability and comprehensive features, including substantial file storage, PDF stamping, and secure key delivery. It supports both downloadable and external link products and integrates seamlessly with Shopify, simplifying digital product management. The customer support team is praised for their responsiveness and effectiveness, often creating custom solutions quickly. Merchants appreciate the app's reliability and user-friendly experience.
Refine
-
By rating
Easy to use, and the manager helped me a lot. Thank you!
Very good app, works fine!
The app is great, very customizable and the support team is so helpful and patient!! Would recommend to anyone :)
its easy to use
Super simple and easy to use. Thank you!
Absolutely wonderful for a low cost.
I switched from Sendowl because I needed more than 1gb of file storage and LDT had
- more file storage
- a customer download portal
all for a cheaper price.
The app is great overall and works fine, customer service is great....
HOWEVER, there are a lot of little annoying things that stop this app from being perfect:
1) You can't edit all your email templates from settings, you have to scavenger hunt to find each one.
2) When you update a digital product you can send an update message by email, but it forces you to change the entire template just for that one instance.
Sendowl was very simple. you had your base email template and when you send the update you could add a custom message that would only apply to that one email.
3) You can’t reset downloads for customers' orders. There is only an "add extra download" button where you have to give them an extra download.
But if you give the customer too many, you have to subtract the number of downloads to the number you want the customer to have.
Sometimes it just doesn’t work, so you have to contact customer service, and then customer service seems to only be available on European time…. like come on, just make a reset download button.
4) Their portal page is great but has very little customizability…some of which customer service can help with……but yea
These are some of the major ones.
All in all, after comparing all the other top rated digital download apps, LDT is definitely the best balance of price and features.
I would say Sky pilot would be be one step up in terms of features and complete package, but they expensive af….so
Highly recommended! The app is very complete, customizable and easy to install. The customer service is incredible!
Hello. So far very good experience with the app. I also contacted support, they were polite and helpful.
Ultra facile à utiliser! J'apprécie la personnalisation du message avec la possibilité d'ajouter notre logo. Ça fait 100% plus pro.