Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 4, 2023

Have tried other apps but this one comes with highly proficient customer service with tons of patience answering all of my questions . The best part however is when there is an issue or even a potential issue, either with a software upgrade in the system or the theme software has updated or even your browser, the staff are available pretty quick after they are contacted so it is not necessary to waste time with Shopify support (they just direct you to the app developers whenever something is amiss anyways so that is why Shopify support is a waste of time with these professional app developers. ) Hoping to see other features added into the app in the future. Highly recommend LensAdvizor to any serious merchant who doesn't have time or money to waste. These are the guys for you!

FuzWeb
Canada
Over 1 year using the app
December 3, 2020

Amazing customer service. Helped me tweak the app to work with our custom theme. Would recommend theme to anybody looking to take their optical sales online.

OpticalMasters
United States
Over 1 year using the app
August 24, 2021

Simple. Lens Advisor allowed us to build an improved shopper experience, Simplify a very complex customer decision tree, and best of all with very little development time. Zenos was unbelievably helpful with setting up the app and working through how to make Lens Advizor work with our existing backend workflows. I cannot recommend them more, or the app more.

augie Eyewear
Australia
Over 1 year using the app
March 21, 2022

Love the support team, they are really fast and also they provide to us different solutions. We love the interface and also the customise options. Great work!

BARNER
Spain
11 months using the app
November 23, 2021

Such a great app. Nothing was too much trouble for Ming and Zenos, making adjustments so that the app worked perfectly for our needs. Whenever we have questions, they get straight back to us, helping us and making sure everything is working smoothly. We would be lost without LensAvizor. Thanks so much guys!!!

Holtsee Australia
Australia
10 months using the app
December 9, 2020

If you own a store that sells prescription eyeglasses, sunglasses, and/or contacts, LensAdvizor is 100% worth the investment. There is no other app like it in the Shopify App store for customizable RX eyewear functionality. The LensAdvizor team went above and beyond to help us with our eyeglasses and sunglasses setup - they also built out a full new contact lens functionality (in two weeks!) and worked with us every step of the way through email and zoom. I am completely blown away by their outstanding customer service and attention to detail. Would give them 100 stars if I could. THANK YOU, Ming and Z, for all of your work!

Nicely Clear CA
Canada
8 months using the app
June 23, 2022

This App is just fantastic! It works perfectly and if I have any questions or need help the developers are extremely kind, capable, responsive and have even helped with custom coding. It's a must have app if you plan to sell prescription frames online. We are so grateful to have installed it!

Mohala Eyewear
United States
8 months using the app
April 7, 2022

Zenos and his team have built an amazing plugin. Nothing was impossible, with a quick fix for every customization I required. I highly recommend this app over building your own. The support team will help you with any issue no matter how easy or complex. 5 stars all around.

Spectacle Clinic E-Store
Canada
7 months using the app
June 2, 2021

This app took away a lot of work that went into setting up my site. A huge life savor for anyone trying to sell prescription or reading glasses or just have different lens selections. Overall this app makes everything run more smoothly and I feel it will make things easier for the customers as well as take stress away from me. I was a bit curious at first if it was gonna work for my store because I am using a third party theme. I was able to talk to the developer and got them to guide me through how the app works and fixed the problems I was having as well as fixed some bugs on my store. One of my favorite apps so far for its unique feature and resourcefulness and an absolute must have.

Crowded Optical
United States
6 months using the app
October 9, 2020

really useful for eyeglasses business.
Support team is also very nice and easy to communicate.
Highly recommend the standard version!

lensmartonline
China
5 months using the app